Receptionist - Casual

Taylor View Towers is modern and attractive and geared to residents’ comfort and enjoyment. Our community is in the north-central part of the city of Red Deer. Southview Tower has 5 floors & Northview Tower has 6 floors of community living.

Our mission is to provide an enriching resident living experience in Central Alberta, by delivering compassionate care, fostering meaningful connections, and creating an environment where residents thrive in a vibrant, purposeful living, supported by a dedicated and passionate team.

As a Receptionist at Taylor View Towers, we seek the following skills and attributes:

• Commitment to Person Directed Care approaches and familiar with the Eden Alternative Philosophy and the Domains of Well-Being
• Strong internal and external stakeholder relationship building skills with Residents, family members to ensure the vibrancy of our community
• Flexible, willingness to prioritize and re-adjust routines, open to change for the benefit of the community
• Answering phones, directing calls, greeting visitors, Residents and other Care Partners
• Exhibiting excellent customer relations by being courteous, caring, understanding, compassionate and respectful to all care partners
• Always maintains a high level of professionalism
• Providing Community information and touring potential residents
• Tours of community with potential residents and/or their families
• Ordering and maintaining inventory of office supplies
• Maintaining and updating files as required
• Delivering notices and invoices to Residents
• Receiving and processing all incoming and outgoing mail for the Community
• Ensure the Emergency Management Plan is practiced and followed as required
• Receiving and verifying goods and services, and forwarding all invoices as per Policy
• Maintain guest suite scheduling and invoicing
• Maintains community bulletin boards
• Ensure care partners have access to required forms/documents
• Identifies health, safety or maintenance issues, and reports as required
• Use of the following programs: Word, Microsoft Teams, Excel, Outlook
• Adhering to Wellness Strategies
• Maintain confidentiality of the Community including but not limited to accountability of all care partners. Breach of confidentiality is serious and may result in disciplinary action up to and including termination
• Performs other services/duties as assigned

Qualifications:

• High school graduate or GED
• Certificate/Diploma in Administration or equivalent preferred
• Experience as a Receptionist required
• Intermediate skills in Microsoft Office programs and Microsoft Teams
• Prior to employment, obtain a clear criminal record check with vulnerable sector check

Why join our community?

• Competitive compensation package
• Opportunity for personal and professional growth
• We provide an approach to care that supports the WHOLE person, that upholds their right to a life full of purpose, connection, empowerment, and possibility. *Read more about our philosophy https://www.edenalt.org/
• Life, Health & Dental benefits along with Health Spending Account, RRSP program with employer maximum 3% matching (All permanent employees with 24 hours+ qualify for benefits & RRSP)