Receptionist - Casual - Clifton House

Who we are:

The Brenda Strafford Foundation (BSF) is dedicated to our mission to optimize well-being and enrich people’s lives through a comprehensive and diverse range of services including: Aging Care & Senior Living; Community Supports; International Healthcare; and Research & Innovation. Putting people first is a way of life at BSF. It’s in our values. And it’s fundamental to the way we do things – ‘The BSF Way.’ By realizing the individual needs of our residents, clients, and families, we all play a role and make a difference in the preservation of dignity and the pursuit of happiness for those we serve.

Locally, BSF owns and operates five continuing care sites in Calgary and Okotoks. A team of approximately 1,500 employees provide exceptional person-centered care and services with a focus on prioritizing quality of life and high-quality care to more than 1,000 older adults and their families within our Aging Care and Seniors Living communities.

BSF also plays a crucial role in the prevention of domestic violence and homelessness through local community support programs. BSF’s Heart Home Network operates a second stage (post-emergency) shelter in Calgary providing a safe housing environment and essential services to support women and children at risk of family violence to transition back into the community.

Job overview:

The Receptionist performs a variety of clerical and receptionist/ secretarial duties associated with the daily operation of an effective business office.

Some of the primary responsibilities include providing administrative support to the Receptionist and departments as directed; operate a multi-line switchboard and route all incoming telephone calls; greet visitors, receive routine inquiries in person and by phone. Make appointments; create and distribute dietary menus; arrange and facilitate tours.

This is a CASUAL role.

Qualifications:

Our team members not only have the right skills and knowledge for the job; they are also passionate about the mission, vision, and values of The Foundation. We expect all of our team members to

· Embrace a culture of Resident and Family-Centered Care;

· Take pride in providing the highest standard of care, service and safety;

· Engage and collaborate with residents, families, and team members;

· Act with compassion, empathy, and understanding towards each other and those we care for.

The Receptionist must demonstrate:

· Commitment to confidentiality, professionalism, and discretion;

· Superior organizational and time management skills;

· Strong communication skills in person, in writing, and over the phone;

· Leadership; Attentiveness to detail; Flexibility and resourcefulness;

· Team building and problem-solving skills.

· Demonstrate a professional image to residents/family members/peers and colleagues;

· Promote a positive work environment.

Required education and experience:

· Minimum of high school diploma or equivalent required;

· Comprehensive MS Office computer skills;

· Previous receptionist experience is preferred.

The Brenda Strafford Foundation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

In accordance with the Alberta Protection for Persons in Care Act, all successful candidates are required to complete a criminal record check prior to commencing employment

Job Type: Casual

Salary: From $16.84 per hour

Benefits:

• On-site parking
• Wellness program

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• administrative assistant: 1 year (preferred)
• receptionist: 1 year (required)
• long term care: 1 year (preferred)

Language:

• English (required)

Ability to Commute:

• Calgary, AB T2A 7L4 (required)

Work Location: In person