Receptionist - Saturdays

Who we are:

Four Seasons Sales is Canada’s fastest growing RV dealer group with locations in Winnipeg, Virden, Regina, and Medicine Hat. Four Seasons carries travel trailers, fifth wheels, and toy haulers from all of North America’s top manufacturers. In addition, Four Seasons also runs the most comprehensive Emergency Road Service program in the business. Our company is built on exceptional customer service and we are dedicated to creating a team that supports this value.

What we’re looking for:

The Receptionist is responsible for a wide variety of clerical office duties in support of Four Seasons administration. This includes coordinating and communicating office activities, greeting and screening visitors, answering and referring inbound telephone calls. The Receptionist will also be responsible for administering Four Seasons correspondence.

Duties and Responsibilities:

• Answer the telephone following proper telephone etiquette protocol.
• Greet customers as they come through the front door with a smile and welcoming greeting. Converse and inquire about the customer’s needs and direct them to the appropriate department following to make sure each customer is greeted and taken care of by the next dept/person.
• Record and track UPS for the sales team and maintain proper rotation.
• Keep track of the availability of the sales personnel.
• Inspect the exterior of all new incoming trailers.
• Prepare paperwork for new units and direct it to the appropriate departments.
• Enter new trailers into IDS and send an email to notify the sales team that the new trailer has arrived.
• Keep track of and direct demo customers in the appropriate direction.
• Distribute faxes and emails to appropriate departments. Maintain confidentiality of incoming materials.
• Create daily demo sheets.
• Keep coffee area clean and make sure coffee is ready at all times.
• Create a schedule/ rotation for all Email Ups and Phone Ups; update and notify salesperson when they are assigned.
• Run errands away from the dealership as required.
• Assist other employees/departments at the dealership with paperwork and other tasks as assigned.
• Perform any other responsibilities as assigned by management.

Core Competencies and Qualifications:

• Previous customer service & reception experience
• Computer skills i.e. Microsoft Office, IDS
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Flexible, and able to work in a fast-paced environment

Job Type: Part-time

Expected hours: 8 per week

Supplemental pay types:

• Overtime pay

Experience:

• customer service and/or reception: 1 year (preferred)

Work Location: In person