Receptionist/Administration

Position Overview:
We are currently seeking a dynamic and customer-oriented individual to join our team as a Service BDC and Sales Receptionist. In this role, you will be responsible for managing inbound and outbound communication with customers, scheduling service appointments, assisting with sales inquiries, and providing exceptional customer service at all times.

Key Responsibilities:

• Answering incoming calls and inquiries promptly and professionally.
• Scheduling service appointments accurately and efficiently using our dealership's systems.
• Communicate and prepare monthly advertising
• Following up with customers to confirm appointments and address any questions or concerns.
• Maintenance the service reminders and overdue services.
• Assisting with sales inquiries and directing customers to the appropriate department or salesperson.
• Managing social media of the company
• Be part of the Wholesale process
• Taking Care of company website

• Qualifications:
• Previous experience in a customer service or administrative role, preferably in an automotive dealership environment.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proficiency in using computer systems and software applications.
• A positive attitude and a willingness to go above and beyond to assist customers and team members.

Job Type: Full-time

Salary: From $19.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• Weekends only

Ability to commute/relocate:

• Port Coquitlam, BC V3B 6P2: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Work Location: In person