Receptionist/Administration And Content Creator

Aria Medi Spa & Laser is looking a part time (10-20 hour/week) Content Creator/Receptionist to join our busy, fast paced clinic.

Your responsibilities will include:

· Create and publish engaging content for various platforms such as website, social media including engaging video content

· Conduct research to stay up-to-date with industry trends, create content that aligns with the company's goals and brand identity.

· Responsible for providing superior customer service and sales in all aspects of the clinic to ensure that clients receive a memorable and satisfying experience

· Anticipate, identify and ensure client needs are being met in a friendly and professional manner while ensuring their complete comfort and satisfaction

· Efficiently and cordially answer phones, emails, live chat inquiries educating clients on services/products

· Provide thorough and knowledgeable explanations of medical spa and products in order to optimize customer satisfaction

· Schedules and confirms all appointments according to spa protocols in order to ensure smooth and efficient workflow

· Check clients in and out using software system

· Perform sales transactions and daily cash-outs following company protocols to ensure high standard of accuracy

· Responsible for opening and closing the medical spa following standard operating procedures

· Exhibit a professional attitude, diplomacy and an ability to handle difficult situations in a timely manner

· Maintain a beautiful physical environment in all the areas of the medical spa

· Provide accurate, appropriate and immediate responses to all requests by clients, ensuring complete customer satisfaction and discusses concerns or problems immediately with management

· Knowledge and understanding of medical spa services and of medical-grade skincare product lines carried

· Maintain appropriate communication and good interpersonal skills with management, staff and clients to ensure coordinated efforts and provision of high-quality service and customer satisfaction

· Provide thorough and knowledgeable explanation of all procedures and services in order to maximize each sale and optimize schedule for appointments

· Perform tours to visitors with explanation of all procedures and services, including retail, offered with goal to acquire sale of service appointment and promote retail sales

· Participate in general staff meetings, planned seminars/events and/or educational trainings as scheduled

· Maintain a polished and professional personal image

Staff members may be required to perform additional job-related duties as assigned by management.

Job Type: Part-time

Salary: $18.00-$20.00 per hour

Expected hours: 10 – 20 per week

Schedule:

• Monday to Friday

Work Location: In person