Regional Business Development And Operations Manager

PEO Canada is partnering with our client in hiring a Regional Business Development and Operations Manager. As a leading North American organization offering rental, sales and service of industrial equipment and utility trucks; this role will support their Bolton, ON location and will oversee a territory in the surrounding area.

This position is responsible for the overall performance of the location, including but not limited to profitability, improvements, service, facility management, employee supervision, and equipment and fleet management. Other key responsibilities are:

Revenue and Market:

• Proactively set an agenda to regularly travel in the regional market to drive service and parts revenues.
• Meet or exceed branch percentage contribution to company projection model for revenues of the same.
• Accountable for company’s brand reputation regarding all aspects of service in the geographic region.
• Steadily and continuously drive profitable growth of company desired market share.

Service:

• Establish and lead a sense of urgency within the facility to provide “Best-In-Class” service in a timely manner as defined by the marketplace
• Monitor and ensure internal and external work orders are handled in a timely and accurate manner
• Ensure daily labor postings/parts postings/job costing is timely and accurate

Facility Management:

• Stock and monitor adequate shop tools and supplies
• Sourcing/securing pricing contracts with shop vendors

Personnel:

• Manage proper staffing levels relative to workload, safety needs and labor hours to revenue relationship
• Within the Cornerstone HR model, evaluate staff and complete documented performance reviews on schedule
• Maintain current and accurate job descriptions for all direct reports
• Working with HR, administer and document corrective and progressive discipline as required
• Set high performance goals for self and others, providing active coaching and counseling to ensure achievement

This is a permanent, full-time position in a hybrid environment and requires a candidate with superior communication, interpersonal and organizational skills. Other qualifications are:

• Bachelor’s Degree Preferred
• 10 – 15 years of experience in a heavy-duty Truck Dealership environment
• Minimum of five (5) years of supervising or managing teams
• Proficiency with Microsoft computer software programs including Word, Excel, and Power Point
• Strong communication, interpersonal, and organizational skills
• Must be able to travel 20% of the time
• Ability to adapt to a constantly changing, heavy volume work environment
• Ability to maintain a high level of confidentiality, use discretion, and exercise good judgment

A friendly, supportive team along with a competitive salary and benefits package is offered. Thank you to all candidates for the interest in applying. Those potentially suitable for the position will be contacted directly.

Job Types: Full-time, Permanent

Work Location: In person