Address
Form of work
SalaryAssistant Scheduling Central Business Support Unit (CBSU)
Health Services, Long Term Care
Status: 4 Long Term Contract Part Time Positions
Duration: up to 13 months
Compensation: $23.99 to $29.98/hr plus 6% in lieu of benefits/vacation
Work Mode: Hybrid *see below for more details about this work mode
Location: 10 Peel Centre Drive, Brampton, ON
Hours of work: No guaranteed hours of work. Shift times – Weekdays: 5:30am to 11:00am, 5:00am to 9:00am, 10:30am to 4:30pm, 5:30pm to 11:30pm. Shift times – Weekends: 5:00am to 1:00pm, 11:00am to 7:00pm, 3:30pm to 11:30pm. Hours are subject to change based on operational needs.
Reporting to a Supervisor CBSU you will provide scheduling support to the CBSU Coordinators
What you will do in this role:
- You will assist the Coordinators in ensuring all shifts are covered and call-ins completed for our five Regional Long Term Care homes
- Answer, monitor and act on absence line calls and emails received via centralized mailbox
- Make calls to staff to fill vacated shifts ensuring adherence to collective bargaining agreements and business rules
- Document all actions and outcomes and communicate effectively to CBSU Coordinators and Supervisors any unusual occurrences or actions that require further attention
- Identify and resolve scheduling conflicts as they occur
- Update schedules reflecting changes as they occur
- Maintain good relationships with staff and management
- May occasionally be required to respond to emergency situations outside of scheduled working hours
- May be asked to perform other duties as assigned
What the role Requires:
- High school diploma or equivalent
- Computer proficiency using MS Word, Excel, Outlook and EIM systems
- Organized, able to prioritize work and make decisions in a fast paced work environment
- Strong interpersonal skills
- Positive customer service focus
- Strong verbal and written communication skills
- Demonstrated ability to work independently and as an effective team member
Work Mode & Job Location: In this role you will have the ability to work remotely and attend on-site when required based on operational requirements at the 10 Peel Centre Drive, Brampton location. The frequency of on-site activities may vary on a weekly basis and based on operational requirements. Your remote work location must be located within the province of Ontario.
Hours of work:No guaranteed hours of work. Shift times – Weekdays: 5:30am to 11:00am, 5:00am to 9:00am, 10:30am to 4:30pm, 5:30pm to 11:30pm. Shift times – Weekends: 5:00am to 1:00pm, 11:00am to 7:00pm, 3:30pm to 11:30pm. Hours are subject to change based on operational needs.
Interview: Our recruitment process will be completed with video conference technology.
Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.
If this opportunity matches your qualifications and experience, please apply online and complete the attached questionnaire.
As part of the Region’s ongoing commitment to health and safety, there are enhanced COVID-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.
Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.
Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.
Additional Information:
Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca
Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.
