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Form of workJob Summary
Job Description
Candidates needed in the Laval, South Shore and Greater Montreal region
What is the opportunity?
You will provide business and financial advice and manage a portfolio of high value small business clients who need your help as they start, manage and grow their enterprises. You are RBC's ambassador to the local business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships. Partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.
What will you do?
Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC
Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients' business and personal financial needs to win as One RBC
Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
Champion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choice
Be on your client's path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted
What do you need to succeed?
Must-have
Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community
Proven track record in exceptional client relationship management
Excellent communication, time management and organizational skills
Requires fluency in French and English in order to serve our clients in the community with English speaking needs.
Nice-to-have
Credit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentations
Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field
Good knowledge of a broad array of business and personal financial products and services
Job Skills
Adaptability, Business Development, Client Centricity, Collaboration, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice ManagementAdditional Job Details
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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