Company

Salish Seaside RV Resort and MarinaSee more

addressAddressEsquimalt, BC
type Form of workPart-time
salary SalaryFrom $21 an hour
CategoryHospitality

Job description

Position:Reservations Coordinator

Description: We are looking for a reliable customer-oriented Reservations Supervisor. Your main responsibilities will be to assist with reservations, administrative tasks & retail while ensuring your guests receive excellent customer service. You would also attend to our facilities and assist in the day-to-day operations of the resort.

Daily duties include but are not limited to:

  • Coordinating reservations using reservations software, ensuring the smooth check-in and departures of guests.
  • Responding to email, phone and in-person inquiries in a timely and professional manner.
  • Taking payments and selling merchandise.
  • Performing daily cash reconciliations.
  • Processing of accounts payable invoices.
  • Undertake general administrative duties: filing, office supplies ordering.
  • Stocking and ordering merchandise for the gift shop.
  • Assisting with quarterly inventory counts.
  • Assisting the Park Manager with social media & promotions.

Job Requirements

Experience:

  • Completion of Grade 12 or equivalent with at least two years’ experience working in hospitality, administrative and/or retail environment.
  • Excellent organizational and time management skills with the ability to organize workload based on deadlines, priority and/or urgency.
  • Demonstrated customer service skills.
  • Must be organized, able to multi-task and have strong attention to detail.
  • Knowledge of MS Word and Excel is essential, experience with QuickBooks or other accounting software and reservation software is highly desirable.
  • Cash handling skills.
  • Emergency First Aid & CPR, is an asset.

Behavioral Competencies:

  • Team Player – Being able to co-operate respectfully and efficiently with-in a diverse team environment.
  • Initiative – The ability to assess a situation or problem and initiate an appropriate response independently.
  • Customer service – Provide excellent customer service, going above & beyond and anticipating guests needs.
  • Innovation – Specifies an effort to improve performance by doing or promoting new things, such as introducing a previously unknown or untried solution or procedure to the specific area or organization.
  • Accountability – Taking responsibility for your actions.

Role Requirements:

  • Available for 3-5 days a week, depending on preference and needs of the business.
  • Available for regularly scheduled shifts from 8:45am-5:15pm.
  • The ability to stand for extended periods of time and work in various weather conditions.
  • The ability to lift to 50 pounds.
  • The ability to bend.

Job Type: Part-time

Salary: From $21.00 per hour

Benefits:

  • Store discount

Work Location: In person

Benefits

Store discount
Refer code: 1990565. Salish Seaside RV Resort and Marina - The previous day - 2023-12-28 23:17

Salish Seaside RV Resort and Marina

Esquimalt, BC

Share jobs with friends

Related jobs

Reservations Coordinator

Reservations Coordinator - Seasonal

Salish Seaside Rv Resort And Marina

$20–$25 an hour

Esquimalt, BC

4 months ago - seen

Small Group Coordinator / Reservations Agent

Wickaninnish Inn

$21 an hour

Tofino, BC

4 months ago - seen

Reservations Coordinator

Nita Lake Lodge

From $21.50 an hour

Whistler, BC

5 months ago - seen

Small Groups Coordinator/Reservations Agent

Wickaninnish Inn

From $21 an hour

Tofino, BC

5 months ago - seen

Reservations Coordinator

Sonora Resort

$25.85 an hour

Richmond, BC

6 months ago - seen