Retail Division Manager

Midwest Co-op is currently accepting resumes for the position of RETAIL DIVISION MANAGER at our Head Office located in Teeswater. Under the direction of the General Manager, the Retail Division Manager is responsible for all segments of the Retail Division, including financial results, personnel, safety, and maintenance. Holds responsibility for the profits and/or losses created in the division. Oversees all assets and asset utilization and may frequently interact with other Division Managers. Involved in strategy and implementing company policies, procedures, and initiatives. Maintains and enhances customer and community relations on behalf of MCS.

SUPERVISION AND LEADERSHIP

• Hires, supervises, leads and develops assigned employees to be technically competent, industry knowledgeable, and customer focused. Encourages employees to learn new skills, expand abilities, and seek greater responsibilities. Provides support to the management team providing local information, market intelligence and competitor information.
• Supervises and coaches assigned Branch/Store Managers to achieve budgeted results, personal safety and care of company assets.

ESSENTIAL JOB FUNCTIONS

• Provides leadership in achieving profit objectives through cost control, utilization of capital assets and human resources, which helps to meet sales and margin objectives for the area.
• Participates in selling, implementing sales strategies that generate profitable sales to existing and prospective customers, while ensuring high levels of customer satisfaction at all times.
• Supervises and develops staff in handling sales, credit, sales invoices, receiving vouchers, ordering procedures, inventory control, proper cash handling, preventive maintenance, product knowledge and facility security. Participates in and assigns recommended Ace Learning Place courses.
• Responsible for the continuous maintenance and safe operation of all equipment and assets related to the area, ensuring the repairs of facilities and equipment are carried out on a least cost basis using preventative maintenance procedures and proper operating procedures.
• Ensures inventory is secure and in saleable condition by ensuring proper storage of products to prevent damage, deterioration, contamination, pilferage, loss, theft etc.
• Develops the annual operating budget for the division in cooperation with Branch/Store Managers to set specific financial targets. Budgets will include sales objectives, both dollar and volume units where applicable, service revenue targets, gross margin targets, operational costs, and staffing plans.
• Monitors financial and operating results for assigned locations on an ongoing basis, achieves approved gross margin objectives and custom service revenue by implementing adequate controls and ensuring that established guidelines are strictly followed.
• Responsible for the accurate and timely completion and reporting of monthly inventories as well as responsible for developing procedures in conjunction with Branch/Store Managers and other Division Managers to properly receive, ship and track inventory to improve efficiencies and accuracy.
• Maintains adequate inventories of products within budgetary limits and company guidelines, organizes the on-time delivery of company products and services to fill the needs of customers.
• Ensures efficient day to day operations of cylinder exchanges and propane filler plants (if applicable), including customer service and training and ensuring that legislated and TSSA requirements are followed.
• Maintains an above average knowledge of products and services, follows market trends and industry news to provide professional advice and information to educate customers and employees.
• Maintains proper personal image and care of company assets.
• Working as part of the MCS team, ensures that company objectives, customer service levels, employee relations, inter-branch and area relations are improved and promoted.

WHY WORK FOR US

Midwest Co-op believes that taking care of our employees is essential to our business. We are proud to offer our team competitive compensation and benefits programs including:

• Extended health coverage
• Employee discount
• Dental and vision coverage
• Educational assistance program
• Company matched pension plan
• Profit Sharing
• Yearly uniform and boot allowance
• Employee Referral Program

For confidential consideration, qualified candidates are invited to submit their resume and cover letter by end of day on Wednesday January 17, 2024 to careers@midwestcoop.ca. We thank all applicants for their interest; however only those selected for an interview will be contacted.

We are committed to providing accommodation for persons with disabilities. Accommodation will be provided as part of our hiring process. If accommodation is required, applicants are requested to make their needs known in advance.

Job Type: Full-time

Benefits:

• Company events
• Company pension
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• Profit sharing
• Store discount
• Vision care

Work Location: In person