Sales Associate

POSITION OVERVIEW:

As a Clerk, you are the face of our business. You’re responsible for maintaining excellent service standards, including product suggestions, conducting sales transactions, and maintaining the store’s cleanliness and appeal. You will also support product stocking and rotation, as well as special merchandising / seasonal displays as required. You will be aware of and abide by the laws and regulations concerning the sale of liquor, including ID checks, and will possess your Serving It Right certification. As a highly visible and customer-facing member of the team, you are guided by and live our company values: Be Real, Have Fun, Own It, and Grow With Us.

ESSENTIAL FUNCTIONS:

• Provide customers with a professional and friendly service at all times
• Ensure customer-facing and storage / logistics areas of the business are clean and organized
• Conduct till transactions including cash and credit card sales in accordance with standard operating procedures
• Restock and rotate stock in accordance with standard operating procedures (must be able to lift 40lbs)
• Ensure all transactions are in compliance with the Liquor Control Act and other applicable legislation
• Support a culture of continuous improvement through identifying opportunities for an improved staff and customer experience, including safety hazards.

REQUIRED SKILLS & EXPERIENCE:

• Serving It Right Certification
• Strong verbal communication skills
• Strong customer service skills and a desire to support a great guest experience
• Comfort with and accuracy in conducting sales transactions
• Able to follow instructions including standard operating procedures, with or without supervision
• Lifting and stocking of products up to 40lbs
• Can receive orders and unload pallets

Associates who maintain full-time hours are eligible to join our extended health & dental plan.

Our team reflects the community we serve. We encourage applications from everyone, and especially welcome interest from people with disabilities, those who identify as BIPOC, and members of the LGBTQ2S+ communities.

Job Types: Full-time, Permanent, Casual

Salary: $18.00-$19.00 per hour

Benefits:

• Dental care
• Paid time off
• Store discount

Day range:

• Monday to Friday
• Weekends as needed

Flexible Language Requirement:

• French not required

Shift:

• 8 hour shift
• Afternoon shift
• Day shift
• Evening shift
• Morning shift

Work setting:

• Liquor store

Ability to commute/relocate:

• Vancouver, BC V6J 3J3: reliably commute or plan to relocate before starting work (required)

Work Location: In person