Job Summary
Job Description
The Personal and Commercial Banking (P&CB) arm of RBC is in the preparation stages of launching a ground breaking program to deliver the best customer experiences by equipping our advisors with the very latest technology and processes in the industry. We have partnered with Salesforce to build out our next gen CRM Advisor Platform, the cornerstone of this critical transformational program. Together, we're aiming to take a giant leap towards our goal of becoming a digitally enabled relationship bank.
What will you do?
- You will work closely with the architects and technical leaders to implement CRM capabilities on the Salesforce platform.
- You will be responsible development of software features on the Salesforce Financial Service Cloud to drive business value.
- Provide technical leadership and direction to maximize our CRM transformation with the Salesforce platform.
- Participate in scrum teams to develop/enhance functionality on the Salesforce platform, including the technical analysis and estimates.
- Actively contribute in any team discussions, value add by sharing experiences or providing technical know-how to the team best leverage the out of the box capabilities.
- Support in DevOps development and process efficiencies.
- Stay current on Salesforce's development platform and implement Salesforce development best practices, following the RBC internal standards and guidelines
What do you need to succeed?
Must-have
- 5+ years of web-based application design/developer experience or full-stack development (Java, .Net, HTML, XML, JSP and JavaScript)
- 2+ years in Salesforce configuration, customization, development using Salesforce.com
- Hands-on experience with the Lightning platform including APEX coding, Aura framework, Lightning Web Components, API's, Platform Events and Salesforce Data Model.
- Experience integrating Salesforce applications with 3rd party systems using APIs, UI frameworks and event based integration patterns.
- Understanding of the Salesforce platform and its architecture and product suite including Sales & Service Cloud and Financial Services Cloud
- Salesforce Certifications: Salesforce Administrator, Platform Developer I (PDI)
Nice-to-have
- Experience implementing CRM solutions in the financial sector
- Experience with Salesforce DevOps best practices and tools including Jenkins, AutoRABIT and Gearset
- Experience with ETL tools (Datastage) & OCP
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business and geographies
Job Skills
Application Development, Application Integrations, Application Maintenance, Applications Architecture, Detail-Oriented, Enterprise Application Delivery, Problem Solving, Programming Languages, Software Development Life Cycle (SDLC), System ApplicationsAdditional Job Details
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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