In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Manager, Leader or designate, the Scheduler Coordinator, Community Health Services, performs a variety of administrative and clerical functions while working within multiple deadlines, which include: supervising designated Home Support schedulers and Home Support administrative staff; providing work direction to the Home Support Schedulers and HS Admin staff; determining workload assignment, and scheduling and organizing the efficient use of staff and other resources to ensure the delivery of appropriate and safe client care; monitoring expenditures and designated budgets; utilizing proficient computer skills and a variety of computer applications; and assisting with the development and evaluation of policies and procedures to ensure the smooth daily operation of designated sites.
QUALIFICATIONS:
Education, Training And Experience
Grade 12. Office Administration Certificate. Recent related experience of three years related to scheduling and timekeeping, including two of those years in a supervisory capacity; or an equivalent combination of education, training and experience.
Skills And Abilities
- Ability to communicate effectively, both verbally and in writing
- Ability to plan, organize, and prioritize
- Ability to supervise
- Ability to analyze and resolve problems
- Ability to work independently and in cooperation with others
- Ability to type at 60 wpm
- Knowledge of general office procedures
- Knowledge of medical terminology
- Business writing skills
- Ability to establish and maintain rapport with clients and staff
- Physical ability to carry out the duties of the position
- Ability to operate related equipment.
Job Requirements:
https://jd.viha.ca/JD4316.pdf