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Form of work*If you applied for the original posting during the period of November 10, 2023 to November 16, 2023 you need not reapply as all applications will be considered. Thank you.
JOB INFORMATION
Requisition ID: 8482
Number of Vacancies: 1
Department: Track & Structures (20001107) - Procedures & Control (30000447)
Salary Information: $88,306.40 - $110,401.20
Pay Scale Group: 9SA
Employment Type: Regular
Weekly Hours: 35 Off Days: Saturday/Sunday Shift: Day
Posted On: January 22, 2024
Last Day to Apply: February 4, 2024
Reports to: Manager, Procedures & Control
The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud. The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."
General Accountability
Co-ordinates, plans, administers and supervises the activities associated with operations performance metrics and information management control systems within the Department. Designs, develops and modifies programs to facilitate accessibility of information and ensures maximum utilization of data. Provides statistical analyses, summaries, KPI's, charts, graphs, etc. as well as guidance to other employees regarding computerized systems and applications within the Department.
Key Job Functions
- Administers and manages all databases within the Track & Structures Department;
- Ensures that information management control systems for the Track & Structures Department are developed and administered;
- Designs and implements key business metrics and subsequent reporting in a timely and effective manner to support and track operational decisions and impacts;
- Provides analysis, software design, coding and programming; prepares detailed flowcharts, and program instructions;
- Develops, designs, tests, debugs and implements new programs and/or modifies existing programs, including preparing program specifications and micro/mainframe computer applications to meet current and future requirements;
- Trains staff on software, application programming, database management, systems administration and documentation;
- Designs and modifies programs to facilitate accessibility of information on a timely basis;
- Compiles statistical data to identify trends, patterns etc. and preparing associated reports;
- Codes complex program instructions in various languages;
- Makes presentations concerning statistics, associated systems and procedures as required;
- Establishes priorities, delegates assignments, directs work flow and monitors work results to ensure quality and quantity standards are maintained;
- Participates in the TTC Customer Service Ambassador Program;
- Promotes a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. Provides leadership in the development and implementation of inclusive and accessible policies, programs and/or services for employees and customers in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies.
Skills
- Apply analytical skills
- Communicate in a variety of mediums
- Demonstrate specialized expertise and knowledge in the assigned field
- Gather information and conduct research
- Understand and apply administrative policies, processes, and procedures
- Use office technology, software and applications
Education and Experience
- Completion of a post-secondary college diploma or university degree in a related discipline (i.e. Accounting, Engineering, Finance, Management Information Systems or a Business related field) or combination of education, training and experience deemed to be equivalent.
- Demonstrated experience in business consulting, financial reporting and/or development of customized reporting systems.
- Experience in business and enterprise architecture, IT strategy, and supervisor of staff in the management of IT teams is preferred.
- Exposure in Asset Management and Reliability Centered Maintenance concepts would be beneficial.
Additional Requirements
- Knowledge of information management control systems, statistical analysis procedures, programming principles and methods;
- Knowledge of relevant programming languages and micro and mainframe computerized applications related to the work;
- Sound knowledge of computer applications, combined with thorough familiarity with procedures associated with computerized applications;
- A good mathematical background, and excellent analytical, problem solving, and organizational skills;
- Effective interpersonal, verbal and written communication skills;
- Knowledge of business strategy/operations, business architecture, IT strategy and enterprise architecture;
- Experience creating materials and presenting to business and executive audiences, and translating IT solutions and terminology into business friendly terms;
- Experience in collaborating with others in the development of a strategy, with a history of success in influencing without authority;
- Strong technology background in successfully leading and developing large scale application or technology solutions;
- Knowledge of project planning and management, including scope, time and resource management.
The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQ(IA+) community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.
The TTC's policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.
