Server - Morton's Grille

Niagara Falls-based Canadian Niagara Hotels Group of Companies is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come! We are home to world-class brands including Marriott, Sheraton, IHG, Morton’s, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few. Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.

Areas of Responsibility:

• Ensure uniform and personal appearance are clean, wrinkle free and in accordance with Brand Standards
• Inspect the cleanliness and presentation of all china, glass and silver prior to use
• Welcome and acknowledge each and every guest with a smile, eye contact and a friendly verbal greeting using the guests’ names when possible
• Anticipate guests’ service needs including asking questions of guests to better understand and act on their needs
• Accurately serve food and beverages to guests in accordance with special requests and brand standards
• Actively listen and respond positively to guests questions, concerns and requests
• Follow appropriate procedures for serving alcohol
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
• Compliance with all safety regulations of assigned tasks, ensuring a clean and safe working environment
• Adhere to all environmental policies and programs as required
• Other duties as assigned

Requirements

• No experience necessary, on the job training provided
• Smart Serve Certification

Working Conditions

• Must be able to work flexible hours including days, evenings, weekends and holidays
• Required to move, lift, carry, pull and place objects weighing less than or equal to 30 pounds without assistance
• Stand, sit or walk for an extended period of time or for an entire shift
• Move up and down stairs and/or service ramps
• Reach overhead and below the knees, including bending, twisting and pulling
• Move over sloping, uneven or slippery surface

To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA

We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort’s candidate selection process, including personal interviews in many circumstances, wherever possible and practical.

Job Types: Full-time, Part-time

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• On-site parking

Schedule:

• 8 hour shift

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Niagara Falls, ON L2G 3W6: reliably commute or plan to relocate before starting work (required)

Work Location: In person