Service Advisor

Arthur Chrysler Dodge Jeep Ram Ltd. is seeking an experienced Service Advisor to join our team. We are located at 7976 Wellington Rd. 109 Arthur, Ontario.

The ideal candidate will be motivated, customer focused, and results driven individual with 1 to 2 years of advisor experience at an automotive dealership.

Arthur Chrysler is a family owned and operated dealership since 1975. With a long history of exceptional customer service. We care about our employees, our customers, and our community!

Responsibilities:

• Greet customers and provide excellent customer service
• Listen to customer concerns and accurately document them
• Schedule appointments for automotive repairs and maintenance
• Provide accurate estimates for repair costs and timeframes
• Upsell additional services and products to customers
• Coordinate with mechanics to ensure timely completion of repairs
• Keep customers informed of the status of their vehicles
• Handle cash transactions and maintain accurate records

Qualifications:

• Previous experience in a customer service role, preferably in the automotive industry
• Strong communication and interpersonal skills
• Knowledge of automotive repair and maintenance processes
• Ability to explain technical information to non-technical customers
• Sales skills to effectively upsell products and services
• Proficient in cash handling procedures
• Detail-oriented with excellent organizational skills

Candidates must possess:

• Valid Drivers licence
• Experience in the automovtive industry is preferred
• Previous retail/Customer Service experienced required

Please note that this is not an exhaustive list of responsibilities and qualifications. The Service Advisor may be required to perform additional tasks as needed.

We offer competitive compensation and benefits packages, including healthcare coverage, and opportunities for career advancement. If you are a motivated individual with a passion for providing exceptional customer service in the automotive industry, we encourage you to apply for the position of Service Advisor at our dealership.

Job Type: Full-time

Salary: $23.00-$27.00 per hour

Expected hours: 37 – 45 per week

Benefits:

• Disability insurance
• Employee assistance program
• Life insurance
• On-site parking
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Overtime pay

Experience:

• Service Advisor: 1 year (required)
• Customer service: 1 year (required)

Ability to Commute:

• Arthur, ON N0G 1A0 (required)

Ability to Relocate:

• Arthur, ON N0G 1A0: Relocate before starting work (required)

Work Location: In person