Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Experience an asset
Responsibilities
Tasks
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Advise clients on advertising or sales promotion strategies
- Train and supervise staff
- Supervise office and volunteer staff
- Maintain and manage digital database
- Consult with clients after sale to provide ongoing support
- Answer clients' inquiries and provide information
- Answer written and oral inquiries
- Develop and organize workshops, meetings, ceremonies and other events for publicity, fundraising and information purposes
- Prepare and/or deliver educational, publicity and information programs, materials and sessions
- Gather, research and prepare communications material
- Explain procedures, risks and benefits to clients
- Assist in the preparation of brochures, reports, newsletters and other material
Additional information
Personal suitability
- Punctuality
- Client focus
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Dependability
- Judgement
- Ability to multitask
- Quick learner
Benefits
Other benefits
- Free parking available
- On-site amenities
- Parking available