Service Advisor

Cabot Ford Lincoln is growing! Already one of Atlantic Canada’s leading automotive dealerships, we are seeking a new full-time Service Advisor for our Service Department.

In this position you will:

• Greet customers in a friendly manner as they drop off and pick up their vehicles.
• Accurately capture any vehicle issues the customer describes and record it in an actionable work order for technicians to complete.
• Relay any questions or updates between the service team and customer while the vehicle is being serviced.
• Accurately explain the service invoice to the customer and collect payment for the work completed.
• Help resolve any customer questions or concerns regarding their vehicle.
• Maintain customer records and enter data into computer databases.
• Review any issues or questions with the Service Advisors or the Service Manager.
• Actively watch for any issues or concerns so they can be addressed as early as possible.
• Assist the Service Manager in related tasks as needed.

Applicants should have:

• A clean criminal background check.
• Strong written and spoken communication skills.
• High level of organization.
• Proficiency with computers and standard office programs, including word processing and appointment calendars.

This is a full-time position, typically from 7:00 am to 5:30 pm, Monday to Friday.

Cabot Ford Lincoln is proud to be an equal-opportunity employer.

Job Type: Full-time

Schedule:

• Day shift
• Monday to Friday

Work Location: In person