Address
Form of work
SalaryCome join our team. Our dealership is looking for a Full time Service Consultant. We are a busy full service garage and are looking for an energetic, results driven and professional individual. We offer competitive wages, full benefits and incentives.
As a Service Consultant you are the front line. This means welcoming customers in a friendly, prompt, courteous, professional manner and communicating well with customers to determine their vehicle's needs.
Responsibilities and Duties
KEY RESPONSIBILITIES
- Efficiently and accurately assist the client with their service needs
- Review and monitor all appointment files, scheduled maintenance and checking previous recommendations
- Maintain a genuine and detailed understanding of all diagnosis and repairs being performed on customer's vehicles.
- Monitoring of the repair process, checking job status and updating the "work in progress" to the customer in the most efficient method of communication
- Analyze technician recommendations and work for warranty providers
- Report on a day
Job Type: Full-time
Experience:
- Customer Service: 1 year (preferred)
- service advisor: 1 year (preferred)
Work Location: In person
