Responsibilities:
- Provide exceptional guest relations and customer service
- Greet and welcome guests upon arrival
- Assist guests with inquiries and provide information about the facility and local area
- Handle phone systems, including answering calls, transferring calls, and taking messages
- Maintain a clean and organized front desk area
- Assist with check-ins and check-outs as needed
- Handle guest requests and ensure timely resolution
- Coordinate with other departments to fulfill guest needs
- facilitate service to sale hand-offs
- work closely with all departments in the dealership to ensure customer satisfaction and retention
Skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and other office equipment
- Attention to detail and problem-solving skills
- Ability to remain calm and professional in stressful situations
- Knowledge of local attractions, restaurants, and events is a plus
This position offers an opportunity to work in a dynamic environment where you can interact with guests from all walks of life. If you enjoy providing exceptional service and creating memorable experiences for guests, we would love to hear from you. Apply now to join our team as a Concierge!
Job Type: Full-time
Salary: From $50,000.00 per year
Benefits:
- Dental care
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person