Weekend Front Desk / Concierge

Job description:

Our growing company is looking for someone to fill the role of concierge / Front Desk person at an apartment building in Waterloo. We are looking for someone friendly and professional. Applicants must be available to work every Saturday and Sunday 830am to 430pm. We are also looking for someone who can work at least 4 Statutory holiday’s every year.

Job requirements:

The candidate must conduct themselves in a professional manner at all times. Experience with Microsoft Office and ability to be trained on building computer systems is essential. Must be able to multi-task and communicate extremely well. The successful applicant must be able to dress is professional attire. Some branded accessories may be provided as well.

Responsibilities:

The candidate must provide exceptional customer service to residents, owners, staff, vendors and contractors. Responding to email communication and telephone calls, answering inquiries and offering suggestions helping residents get timely resolution on housekeeping, maintenance or other issues is essential. Other administrative duties required could be emailing residents, printing basic signage, light photocopying, creating & sending broadcast email notices and posting prepared newsletters & documents. You may be asked to monitor security footage, assist in investigations by reviewing footage and security log reviews for any unusual incidents, and when necessary prepare security reports for Property Management. Another task is performing a building inspection each shift, responding to weaknesses in security, and preventing or reporting property damage to the Property Manager and posting reports on building computer programs. Also programming FOBs and maintaining a list of authorized FOB access devices may be required.

Working conditions:

The applicant must be available every Saturday and Sunday, 830am to 430pm. As well be available to work a minimum 4 Statutory holidays per year.

Skills:

· Communication skills

· Organized

· Managing their time effectively

· Customer service

· Strong work ethic

· Able to follow schedules and checklists

· Self starter

· Attention to detail

Salary:

$24.00/hr to start

We thank all applicants for their interest, however, only those candidates in consideration for an interview will be contacted.

Job Types: Part-time, Permanent

Salary: From $24.00 per hour

Expected hours: 16 per week

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Every Weekend
• Holidays
• Weekends only

Application question(s):

• Do you live in or near Waterloo Region?

Experience:

• Customer service: 1 year (required)

Work Location: In person