Job Description
Fotis Physio and Wellness is looking for a Medical Receptionist/Administrator to join our team. This position is responsible for providing excellent patient service, maintaining accurate records, and answering questions for patients and their caregivers. The position requires a high level of attention to detail and the ability to think on your feet. The ideal candidate will have a strong work ethic, professional appearance, and the ability to communicate effectively.
Benefits
- Competitive salary commensurate on experience
- Paid training and ongoing education
Requirements
- Opening and closing the office, placing patients in rooms, rescheduling/booking patients, answering the phone/email, sending letters, etc.
- Scheduling appointments, answering telephones, emails and other client inquiries.
- Customer service/greeting and sales.
- Answering multi-line phones and multitasking.
- Processing client's payments and issuing related invoices; interact with clients and third party groups.
- Managing clinic flow and organization.
- Tidying and cleaning maintenance of the clinic
- Communicating with clients and team of healthcare professional.
- Ability to communicate and work effectively on a multidisciplinary team.
- Strong communication and teamwork skills.
- Ensuring growth and filled appointments
- Ability to multitasking efficiently and accurately
- Able to manage time efficiently and prioritize multiple tasks.
- Proficient in use of computers and other office equipment.
Soft Skills
- Strong problem solving skills and ability to learn quickly.
- Work independently unsupervised and well with a team.
- Ability to take charge, work well with others and independently while executing a high level of patience and understanding.
- Meticulous records maintenance skills.
- Superior telephone manners and strong interpersonal skills.
- Strong customer service orientation.
Familiarity with Blue cross, Medavie, Telus Portal, Provider connect, and Nexgen, billing preferred.
Qualified applicants are invited to apply with a resume and cover letter.
New graduates of medical office assistant/administrative assistant welcomed.
Job Types: Full-time, Part-time
Salary: $18.00-$19.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- Casual dress
- Company events
- Discounted or free food
- Flexible schedule
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Evening shift
- Every Weekend
- Monday to Friday
Job Types: Full-time, Part-time, Permanent
Expected hours: 20 – 30 per week
Benefits:
- Casual dress
- Employee assistance program
- Flexible schedule
- On-site parking
- Store discount
Schedule:
- 4 hour shift
- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- Morning shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Tips
Application question(s):
- Must have experience with billing telus, sun life most insurance company
Must have knowledge working wsib, MVA PATIENT
Education:
- Secondary School (preferred)
Experience:
- medical administrative assistant: 1 year (preferred)
Work Location: In person
Application deadline: 2024-04-25
Expected start date: 2024-04-15