Service Coordinator

Title: Join Our Team as an Aerial Company Part & Service Coordinator!

Job Description:

We are seeking a highly motivated and organized individual to join our team as an Aerial Company Part & Service Coordinator at our Head office in Hamilton. With 5 locations and growing, as the coordinator, you will play a crucial role in ensuring the smooth operation of our aerial company, specifically in managing parts and service requests. This position offers a unique opportunity to work in a dynamic and growing industry, with a focus on customer satisfaction and operational efficiency.

Responsibilities:

- Coordinate and manage parts and service requests, ensuring timely and accurate fulfillment.

- Maintain a comprehensive inventory of parts, ensuring availability and accuracy of stock levels.

- Collaborate with internal teams, including technicians and sales representatives, to ensure seamless coordination of parts and service requests.

- Communicate with customers to understand their needs, provide updates on order status, and address any concerns or inquiries.

- Provide repair and service quotes to customers

- Monitor and track outstanding parts orders

- Maintain accurate records of all parts and service transactions, including order details and customer interactions.

Requirements:

- High school diploma or equivalent; additional education or certification in a relevant field is a plus.

- Proven experience in a similar role, preferably in the aerial industry or related field.

- Strong organizational skills and attention to detail, with the ability to multitask and prioritize effectively.

- Excellent communication skills, both written and verbal, with the ability to interact professionally with customers and internal teams.

- Proficiency in using computer systems and software, including inventory management systems and Microsoft Office Suite.

- Ability to work independently and collaboratively in a fast-paced environment.

- A positive attitude, adaptability, and a strong work ethic.

How to Apply:

If you are passionate about the aerial industry and have the skills and experience required for this role, we would love to hear from you! Please submit your resume and a brief cover letter detailing your relevant experience. We will review all applications and contact qualified candidates for further consideration.

Join our team and be part of an exciting journey in the aerial industry. Apply now!

Job Type: Full-time

Salary: $19.00-$22.00 per hour

Expected hours: 40 per week

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• Monday to Friday

Education:

• DCS / DEC (preferred)

Experience:

• Parts Coordinator: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Ability to Commute:

• Hamilton, ON L8W 2Y6 (required)

Ability to Relocate:

• Hamilton, ON L8W 2Y6: Relocate before starting work (required)

Work Location: In person