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What will your typical day look like?
This opportunity requires advanced skills as a business analyst within the ServiceNow platform that enable the selected candidate to deliver a high level of service to meet the expectation from the business. This role will work within a small, dedicated team to deliver solutions while ensuring our instance stays aligned to our internal best practices. The focus of delivery will center around our Audit practice and ensuring we deliver solid solutions that underpin the overall compliance strategy of Audit within our firm. In this interesting and diverse role, you will:
- Work within a dedicated team across various projects within the ServiceNow Platform and manage the QAP release strategy, the quality of backlog, and be accountable to release quality.
- Use or develop skills in many areas including some of the latest ServiceNow spaces such as Governance, Risk & Compliance and Integrated Risk Management.
- As part of a broader ServiceNow Center of Excellence team you will be able to work with many other ServiceNow professionals across the globe to provide input on setting standards and path forward to collectively deliver solutions internally within Deloitte.
- Have the opportunity to interact with management and executives in a global environment from multiple countries and varied business areas across our organization.
- Oversee a team of diverse developers from varied time zones which will give you the chance to grow your people management skills with assistance from various levels in our team.
About the team
Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.
Enough about us, let’s talk about you
Required:
- Minimum of 3+ years of experience in ServiceNow.
- Minimum of 1+ year of experience in a supervisory or people management function.
- Expert knowledge of enterprise grade Service Management platforms.
- Good understanding of IT Security standards, policies, and procedures.
- Bachelor’s degree and/or equivalent work experience.
Preferred:
- Audit/risk background.
- GRC/IRM experience.
- Prior work experience in a multinational organization.
Total Rewards
The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.
