Sr Engineer, It Facilities

Job Summary

Under the direction of AVP, Information Security & Network Infrastructure and Lead, Network Infrastructure, the IT Network Facilities Engineer is responsible for smooth operation, change management and upkeep of corporate & branch office network/server rooms/colocation datacenters including power (UPS, PDUs), cooling (HVAC maintenance), racks, environmental monitoring, physical security (access cards/keys, alarms, video surveillance), network patch installation and repair, network inventory / maintenance, new office setup and other duties as assigned by Network Management team.

The Network Infrastructure team's responsibilities include all networking & infrastructure aspects for LAN, WAN, Wireless (802.11x), Load Balancing (LTM/GTM), Remote Access (VPN), Firewall, Network Access Control, DDoS, Network Management solutions and Telecom in a regulated enterprise environment that focuses on availability and security. The Network Infrastructure team is also responsible for datacenter & network closet infrastructure within the co-location data centers and offices across Canada. You will be solving complex challenges in a fast-paced and continuously evolving environment, while championing the direction and evolution of a global integrated team with the parent company.

Essential Duties and Responsibilities

• Responsible for upkeep, monitoring, reliability, stability and maintenance of UPS systems, PDU devices, racks, access cards/keys, alarms, video surveillance, HVAC, environmental monitoring, network patch panels/cabling infrastructure, inventory etc.;
• Change & Project management involving corporate & branch office IT facilities, network/server rooms & colocation datacenters;
• Manage via central platform ensuring continuous operations and coordinating with appropriate parties to schedule maintenance, repair activities;
• Liaising with vendors to manage equipment centrally and taking appropriate action ensuring maintenance levels are met;
• Working with the Network Infra team to repair network related equipment, including patches, WiFi access points, switches, routers, etc.;
• Maintenance of NetOps inventory capturing support contracts and their renewals;
• Working alongside RJL Building Facilities coordinating personnel required for maintenance and IT projects;
• Forward thinking to identify upcoming trends, emerging technologies and evaluating new IT facilities technologies;
• Responsible for up time, monitoring, reliability, BCP/DR, stability and maintenance of supported systems as well as continual assessment of the quality and effectiveness of our network monitoring and alarming;
• Track power shutdowns at all RJL offices to ensure timely action can be taken by IT before and after the shutdown period;
• Record all lock and key locations for all office racks - such that any site visit is easier to coordinate;
• Perform in-person assistance as needed. This would include tasks such as network cabling, patch port testing, UPS power shutdowns, etc.; and
• Send and coordinate IT Communications pertaining to network outages.

Knowledge, Skills, and Abilities

Knowledge of

• HVAC systems work at a basic level.

Skill in

• Coordination between various teams to ensure work gets done; and
• Verbal and written communication skills.

Ability to

• Work effectively with technical and non-technical personnel in a cross-functional setting.

Educational/Previous Experience Requirements

• Minimum 10 years' experience in large-scale enterprise network environments with UPS management systems, battery management, access controls, etc.;
• Cisco CCNA qualification desirable; and
• Project Management qualification desirable.

This is a 12 month contract with the opportunity to convert to a full time role.

Depending on eligibility, we offer:

• Competitive Wages
• Health Benefits Program including Life Insurance and Disability from start date
• RRSP Matching Program from start date
• Employee Stock Purchase Plan
• Paid Time Off & Other Time Off such as Volunteer Day
• Discretionary Bonuses
• Tuition Reimbursement Program
• Top Up Plan
• Employee Investment Accounts
• Flexible Work Styles

Raymond James Guiding Behaviors

Raymond James Guiding Behaviours

At Raymond James Ltd, our associates use five guiding behaviours (Develop, Collaborate, Decide, Deliver, and Improve) to deliver on the firm's core values of client-first, integrity, conservatism and independence.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm




Job

Technology




Primary Location

CA-BC-Burnaby-Burnaby




Other Locations

CA-ON-Toronto-Toronto, CA-RM-Remote-Remote




Organization

IT




Schedule

Full-time Status: Permanent Full-Time