AddressDescription
The Supervisor of Multiple Program provides direct leadership, supervision, and support to the multiple program team and oversees resource management within their assigned program. The Supervisor of Multiple Program is responsible to ensure the multiple program pool of personnel are available to support the group living programs. The Supervisor of Multiple Program ensures policies, procedures, and agency standards are being met. The Supervisor of Multiple Program collaborates and communicates with the group living team and other internal and external stakeholders.
Duties and Responsibilities
Services
Work with the group living management team to create, maintain, and manage the scheduling of Multiple program employees across the northern programs.
Work in a collaborative manner with the group living managers and directors to ensure clear and open communication.
Ensure that all staff are trained to deliver complete services across diverse working environments.
Manage the day-to-day operation of the centralized scheduling function to ensure efficient and effective use of resources through the development and oversight of sound scheduling practices and associated business rules. This includes ensuring all employee data and schedules are maintained on a day-to-day basis.
Identify efficiencies on current business processes and systems and develop plans and implement procedures and systems to maximize operating efficiency.
Monitor, review, and interpret performance data (financial and operational).
Collaborate with and establish professional working relationships with internal and external stakeholders.
Ensure the Behaviour Management and Support Policy and Procedures are being followed.
Provide post-crisis response and debriefing follow-up and training.
Promote and participate in community events, agency activities, and other activities as required.
