Territory Manager

Territory Account Manager
We are a different kind of employer, where you can make a difference. A Canadian company founded from family businesses, we care about our employees and our impact, with innovation and sustainability at our core every day. We are making significant investment in sustainable growth to lead the industry in environmentally-sustainable solutions for tough industrial cleaning problems. Building on a long history of producing cleaning products for laundry, dish, floor, and other industrial and institutional applications, we are poised for rapid growth through channel markets, and inspirational innovation through environmental R&D. With this growth, there is the opportunity for rapid advancement for the right individual.

This role may be right for you if you enjoy independence with the support of a team, and a great company behind you. You will manage your own territory with flexibility to provide our Vancouver Island (15-20% travel) B.C based customers with sales support and maintenance service for their laundry and dish equipment. The Territory Lead plays a critically important role, supporting customers directly in a way that is unique within our company. We highly value this role and the importance of the relationships you build, and are committed to helping you achieve the career goals you set for yourself.

Responsibilities

• Act as the first point of contact for customers in your territory for any dish and laundry issues
• Provide sales support and customer service for customers seeking to better use our products to meet their cleaning needs
• Identify opportunities for existing customers to utilize products they don’t currently buy from us, and support them to switch to our products
• Identify businesses in your territory that would benefit from our products, and initiate contact with them
• Follow through on warm and cold leads to close new sales
• Maintain customers’ laundry and dish equipment with parts updates, sub-assembly swaps, trouble-shooting, and routine maintenance

Qualifications

• Sales experience including lead generation, warm lead follow up, tracking and following up with prospects, and closing deals
• Customer relationship-building including training customers
• Customer service including troubleshooting, telephone support, problem-solving, and internal organizational navigation to ensure customer needs are met
• Mechanical aptitude, including comfort with installing and servicing equipment that contain moving parts, seals, and sub-assemblies
• Experience with industrial and commercial laundry and dish clients, such as hotels, nursing homes, hospitals, restaurants, and other industries, is an asset
• Experience with testing chemical concentrations, or working with WHIMS-controlled substances would be helpful but not required

Work Remotely

• Yes

Job Types: Full-time, Permanent

Salary: $50,000.00-$70,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Vision care

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: In person