Training Officer - Technical Training

Direct and supervise a unit that develops and delivers training programs. Recruit new training staff as required on a permanent or seconded basis. Manage staff qualifications and training/development plans. Administer a budget and provide input to the business plan. Administer training programs and coordinate course presentations, demonstrations and lectures. Plan, organize, allocate training assignments to training staff and provide guidance and direction as required. Oversee the work of the scheduling unit to schedule courses and other training activities in accordance with the overall training program, and rearrange or adjust as plant equipment is available for study or practical training purposes. Oversee process for evaluation of trainees and maintenance of records of trainee results.

Manage the continuous review and update of training courses to reflect changing technology, personnel development requirements, design changes, operating experience and new developments in the field. Assist staff in the preparation of material for presentation. Conduct audits and assessments of training programs. Recommend to relevant Training Program Review Committees revisions to training programs resulting from changes in design/operation of Bruce Power facilities, audits/assessments, or operating experience. Be aware of outside training courses and programs with a view to improving training centre programs. Manage training program related data in the Training Information Management System.

Provide oversight of an on-the-job training and evaluation program. Coach and mentor line staff who hold the staff development competency. Assist line supervisors in establishing and maintaining an OJT program. Conduct audits and evaluations of OJT program delivery.

Manage an apprenticeship program. Coordinate activities of apprenticeship training providers. Arrange apprentice work assignments. Evaluate and report on apprentice progress.

Manage governing documentation that defines Bruce Power training processes. Conduct assessments of process effectiveness, document deficiencies, propose changes and recommend priorities. Plan process changes and maintain training governing document or direct seconded staff to rewrite governing documents. Provide training process advice to users of training processes. Interface with Business Services department on records and documentation standards.

Develop and maintain course materials to support training delivery and development staff, and other courses as required. Recommend changes to these courses to appropriate authorities. Deliver courses as required. Administer the Training Information Management System. Monitor system health, interface with users, application support team, and IT to provide advice and troubleshoot system problems, document bugs or proposed changes, recommend change priorities, plan changes, and manage development/implementation of new releases. Control access to the system. Manage bulk credit uploads. Maintain on-line and standard Discoverer database reports. Manage TIMS data change control and monitor the health of TIMS training programme data.

Administer the Computer Based Training System. Monitor health of the CBT framework, interface with users, support team, and IT to provide advice and troubleshoot framework and course problems, document bugs or proposed changes, recommend change priorities, plan changes to framework or courses, and manage development/implementation of framework changes and course changes. Control access to the system. Administer Element K. Maintain the training department web site.

Provide performance consulting to line managers by identifying specific performance gaps and then diagnosing those gaps to determine root causes. Design and develop appropriate interventions that could include: realigning consequences for performance, work re-design, on the job coaching in addition to formal training. Ensure the success of the interventions through on-going monitoring and follow up with line managers. Maintain expertise in human performance and human behaviour fields and well as management system processes.

Provide project management support to training development projects. This will include scope and develop plans and schedules for assigned projects to a level appropriate to the specific assignment, monitor project progress and report to customer, manage changes to project scope, resources and schedule, provide training technology advice and support to project team members consistent with approved processes and work practices. Maintain current expertise in training processes.

Supervise a scheduling unit. Recruit new schedulers as required on a permanent or temporary basis. Administer the process for Planning, Scheduling & Rostering including provide cues to Line and Training Management to initiate each phase of the scheduling process, provide updates to the Training Coordinators/FLMs at key points in the scheduling process (demand finalized, training scheduled and rostered), work with the training Help Desk on management of emergent training demand, provide finalized training demand to schedulers, monitor scheduling & rostering activities, maintain a training schedule, maintain a list of available rooms in TIMS, and provide assistance/coaching to Training Coordinators/FLMs on TIMS II processes.

Create and maintain reports to support continuous training process improvement. Run standard reports as required by the Training Manager. Manage specialized equipment to support the delivery of training.

Support Outage Management and Projects organizations to address training requirements of outages and projects. This will include estimate future demand for contractor training related to outages and projects, firm up demand as planned dates are approached, and work with scheduling unit to ensure training schedule is built to support need and maintained. Liaise with Human Resources and Line organizations to estimate future new hire numbers.

Perform other duties as required.

This knowledge is normally considered to be gained through the completion a four (4) year University Degree in a related field.

A period of over 6 years and up to and including 8 years is considered necessary to gain this experience.

Skills, Knowledge, Education, and Experience per the above qualifications and experience

Verbal and written communication

Transferable skills (for example, effective communication, drive for accountability and results, time/organizational management, collaboration and teamwork)

Competency based interview

Past performance record and suitability for this position