Travel Consultant

About us

CAYA Travels (Come As You Are). Our goal is to create unforgettable LGBTQ+ group travel experiences that foster connection, celebrate diversity, and inspire curiosity, ultimately empowering travelers to explore the world with an open heart and mind.

We are seeking a highly motivated and detail-oriented Travel Consultant to join our team. If you have a passion for travel, excellent customer service skills, and a strong sales background, we want to hear from you!

Our work environment includes:

• Remote Work
• Growth opportunities
• Company perks
• Flexible working hours
• Safe work environment
• Regular social events

Responsibilities:

- Communicate with travelers to provide personalized assistance and support throughout the booking process.

-Educate travelers about our group trips, destinations, and itineraries.

-Assist travelers with any questions regarding the trip booking process, including accommodation, transportation, activities, and processing payments.

-Coordinate with other team members to ensure that trip information is accurate, up-to-date, and effectively communicated to travelers.

-Handle customer inquiries and resolve issues in a timely and professional manner, ensuring customer satisfaction and loyalty.

-Stay up-to-date on industry trends, travel regulations, and destination information to provide accurate and helpful advice to travelers.

Qualifications:

-Experience/ education in the (LGBTQ+) travel industry or related field is preferred.

-Excellent communication skills, with the ability to engage and inspire travelers and effectively convey information about trips and destinations.

-Proficiency in trip planning and logistics, with the ability to research destinations, help develop itineraries, and coordinate travel arrangements.

-Customer-focused mindset, with a commitment to providing exceptional service and support to travelers throughout their journey.

-Ability to work independently and as part of a team, with a positive attitude and willingness to pitch in and help where needed.

Benefits:

• Opportunities for career advancement within the company.
• Performance-based bonus opportunities.
• Ongoing training and professional development programs.
• Employee discounts on group trips around the world.
• Flexible remote work schedule.

Please submit your resume and cover letter outlining why you're the perfect fit for the Travel Expert/ Consultant position at CAYA Travels.

Job Types: Part-time, Freelance

Salary: From $19.00 per hour

Schedule:

• On call

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (required)

Work Location: Remote