Virtual-Call Center Agent Part Time

Job Title: Call Center Agent

Job Summary: Join our team as a Virtual Call Center Agent, handling inbound and outbound calls to ensure a positive customer experience. Resolve inquiries, troubleshoot issues, and contribute to maintaining high-quality service.

Key Responsibilities:

• Answer calls, address customer inquiries, and resolve issues efficiently.
• Document customer interactions accurately in the call center database.
• Maintain product knowledge and communicate information to customers.

Qualifications:

• Strong verbal communication skills.
• Problem-solving abilities with a customer-centric approach.
• Familiarity with call center systems is a plus.

Requirements:

• High school diploma or equivalent.
• Flexible availability, including evenings and weekends.

Work Environment: Remote or office-based, depending on company policies.

Benefits: Competitive salary and opportunities for career advancement.

Category

Administrative Customer Service and Support Other