Address
Form of workJoin our team as a Customer Service Agent. is to offer support to customers who have questions, concerns, problems, or who want to purchase a product or service.
Key Responsibilities:
- Communicate with current and potential clients via telephone, email, online chat, or social media
- Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines
- Maintain a courteous and calm manner at all times to de-escalate stressful situations
- Document personal information to create, update, or adjust customer accounts.
Qualifications:
High school diploma or GED certificate
1+ years of experience as an administrative assistant a plusFast, proficient, and accurate typist
Proficient with Microsoft Suite and common office equipment.
Skills:
Excellent Customer Service and communication skills
Self-starter who works well independentlyProfessional demeanor.
Excellent communication and teamwork skills.
