Address
Form of workWe have over 55,000 team members across the globe. In Canada, our 9,800+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.
The excellence we bring to our work and to our workplace has been recognized far and wide. We are among the LinkedIn Top 25 Companies two years in a row, one of the Top 100 Sustainable Companies in the World (and among the Top 10 in Canada), and we earned Platinum Elite Recognition through our participation in more than half of Canada's Top 100 Infrastructure Projects .
At WSP :
•We value our people and our reputation
•We are locally dedicated with international scale
•We are future focused and challenge the status quo
•We foster collaboration in everything we do
•We have an empowering culture and hold ourselves accountable
MONCTON, THORNHILL, VANCOUVER, CALGARY or MONTREAL
The Opportunity:
These roles will provide support to incoming People & Culture related service requests and ensure that all end users are provided with a timely response with end-to-end resolution management. Excellent opportunity for someone who is passionate about People & Culture, client care and continuous improvement in a fast paced, team environment!
Why WSP?
• We value and are committed to upholding a culture of Inclusion and Belonging
• Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives.
• Our Hybrid Work Policy - a combination of in-person and remote working, enables us to purposefully think of how we work, who we need to work with, and where the work should be done.
• A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer.
• Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
• Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things.
• A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.
We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.
#WeAre WSP
A day in the life:
• Respond to incoming P&C related service requests and ensure proper management, prioritization and triage of these requests
• Assist with prioritizing backlog to ensure timely resolution and a positive employee experience
• Evaluate incoming tickets for trends and resolutions providing high level analysis and recommendations
• Improve internal efficiency and productivity by finding opportunities to optimize existing processes and tools
• Identify continuous improvement opportunities
• You will always ensure health and safety policies are followed at all sites and take WSP's Life Saving rules to heart;
What you'll bring to WSP ...
• Proven analytical, evaluative and problem-solving abilities
• Understanding of human resource management principles, practices and procedures
• Strong client service skills and experience in working in a high volume, collaborative team environment
• Excellent communication skills (Oral and written) with a strong attention to detail
• Experience with Oracle or other ERP system, an asset
• Ability to build relationships across a variety of teams
• Strong customer service, organization, planning and execution skills
Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe and the growing list of our clients including vaccination status as part of their mandated health and safety requirements to work with them, you will be required to provide proof of full COVID-19 vaccination to WSP as a condition of employment. You may also be required to undergo additional immunization to maintain a fully vaccinated status against COVID-19 whenever local Public Health Authorities recommend additional immunization.
Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).
WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.
WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY .
WSP Canada Inc.
Vancouver, BC
Early Career (
Vancouver, British Columbia, Canada/
