Front Desk Agent
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest check-ins and check-outs efficiently and accurately
- Process payments and maintain accurate records of guest transactions
- Provide excellent customer service, addressing guest inquiries and resolving any issues or complaints
- Maintain a clean and organized Front Desk area
- Assist with other administrative tasks as needed
Qualifications:
- Previous experience in a customer service role is preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient in using phone systems and basic computer applications
- Ability to multitask and work in a fast-paced environment
- Professional appearance and demeanor
- Flexibility to work various shifts, including evenings, weekends, and holidays
Join our team as a Front Desk Agent and be part of creating a positive experience for our guests. As the first point of contact for our hotel, you will play a crucial role in ensuring guest satisfaction. We offer competitive pay, opportunities for career growth, and a supportive work environment. Apply today to join our team!
Job Type: Part-time
Salary: From $23.69 per hour
Expected hours: 16 per week
Benefits:
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
- Weekends as needed
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Whistler, BC V8E 1B1: reliably commute or plan to relocate before starting work (required)
Work Location: In person