Address
Form of work
SalaryOverview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Will train
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer service
Additional information
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Attention to detail
- Standing for extended periods
Personal suitability
- Client focus
- Excellent oral communication
- Organized
- Team player
