Front Desk Agent

RESPONSIBILITIES:

· Greet guests upon their arrival and provide a hospitable welcome

· Check guests in, ensure payment has been taken, and provide information about the resort.

· Make reservations, provide room and resort information, take payment and send confirmations.

· Answer phone calls and provide knowledgeable information about the resort and amenities.

QUALIFICATIONS:

· Excellent customer service skills, phone etiquette and listening abilities

· Impressive communication and interpersonal abilities; excellent grammar and spelling.

· Reliable, responsible individual with flexibility to work varying and extended shifts

· Attention to detail to ensure an error-free work environment

· Effective organization and time-management skills to prioritize and complete tasks on time

· Front desk experience is an asset, but we will train reliable, responsible individuals with excellent customer service experience and abilities.

Job Types: Full-time, Part-time, Seasonal

Salary: From $17.00 per hour

Schedule:

• 8 hour shift
• Day shift

Work Location: In person