Customer Service Agent - Sopranature

The Customer Service Agent ensures that all internal and external customers receive impeccable and satisfactory professional service and manages their various requests.

· Answering various incoming calls from clients;

· Entering orders into the system;

· Prioritizing and following up orders (deliveries and returns);

· Working proactively and constantly looking for solutions;

· Working closely with SOPRANATURE Sales representatives;

· Communicating information within the representative’s domain;

· Participating in electronic filing and archiving;

· Performing any other related duties as assigned.