Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
Experience an asset
Responsibilities
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Issue receipts and other forms
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Manage difficult situations with customers
- Conduct sales transactions through Internet-based electronic commerce
Experience and specialization
Computer and technology knowledge
- Internet
- Electronic mail
Specialization/experience (business sales and services)
- Distribution
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
- Group insurance benefits
- Life insurance
Other benefits
- Free parking available
- Learning/training paid by employer
- Team building opportunities
- Travel insurance