Administration & Dispatch Coordinator

About us

We are innovative, fast-paced, challenging, and our goal is to Our goal at Solify is to provide sustainable energy solutions that enable individuals and businesses to reduce their carbon footprint and help to a cleaner, greener planet. We strive to make solar energy accessible and affordable to everyone, while maintaining a commitment to quality and innovation in all areas of our company. Our aim is to create a brighter future for future generations by promoting the use of renewable energy sources and decreasing our reliance on fossil fuels..

Our work environment includes:

• Modern office setting
• Food provided
• Growth opportunities
• Lively atmosphere

Job Overview

Solify is currently looking for an experienced, dedicated, and diligent individual to handle personnel dispatching of solar panels on a daily basis. The ideal candidate will ensure that all personnel are dispatched according to their assigned schedules, and will be able to recognize, prioritize, and resolve any scheduling and dispatching issues that may occur.

Responsibilities

• Adding or removing Installers from tasks, assigning new dispatchers to shifts, employee performance, organizing shift schedules, and assessing dispatch operations' efficiency.
• Coordinate calls/installer schedules by ensuring that the appropriate response teams are available to take care of the Solar Installation, while also keeping confidentiality throughout all interactions.
• Receive and process product or delivery requests
• Prioritize calls according to urgency and importance
• Track the location and state of field units in order to coordinate and prioritise their schedule.

Skills And Requirements

• Proven experience as a dispatcher or in a related role
• Fast typing with data entry expertise Knowledge of emergency protocols and guidelines
• Excellent organizational and juggling skills
• Active listener with strong speaking abilities
• Sound reasoning and critical thinking are required.
• High School Diploma

Job Type: Full-time

Salary: $20.00 per hour

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Ability to commute/relocate:

• North York, ON M3J 3L5: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative: 1 year (preferred)

Work Location: Hybrid remote in North York, ON M3J 3L5

Expected start date: 2024-03-25