Construction/Trades Dispatch Coordinator

Dogwood Ltd. in Mississauga, ON has an opening for a Construction/TradesDispatch Coordinator.

We provide commercial renovations, tenant improvements and facilities maintenance to commercial customers / businesses.

The Dispatch Coordinator performs a variety of dispatching and administrative tasks. The person in this position is responsible for coordinating in-house technicians and subcontractors, scheduling service work and projects, and ensuring the ordering of materials and equipment. If you are highly customer-oriented, and you have an understanding of the trades or construction industry, we would love to hear from you.

Why work for us:

· Teamwork, communication, cooperation, diversity & inclusion

· Competitive wages

· Employer-paid premiums for extended health, dental, vision care (family-focused benefits)

· Additional benefits for life insurance, critical illness, disability insurance, out-of-country medical insurance and Employee Assistance Program (EAP)

· RRSP & employer matching

· Paid time off

· Additional paid personal days on top of vacation

· Employee referral bonuses

· Opportunities for growth / career path

· Continued education / Tuition reimbursement

MAIN RESPONSIBILITIES:

· Performing a variety of administrative and dispatch functions.

· Creating work schedules and work orders for in-house service technicians.

· Responsible for communicating all relevant information between clients and technicians.

· Sourcing new subcontractors and vendors and adding them into the database.

· Responsible for scheduling jobs using subcontractors and creating work orders in internal system.

· Gathering quotes from various types of subcontractors.

· Supporting the preparation of quotes.

· Updating subcontractor and vendor spreadsheets.

· Following up on WSIB insurance for subcontractors.

· Following up on contracts and their submission.

· Reviewing WIP (work in progress) and requesting weekly paperwork from subcontractors.

· Responsible for communicating all relevant information between customers and subcontractors, and sending completion details to customers on a daily basis through their requested portals.

· Working in portals and updating them as required.

· Checking service emails frequently to categorize jobs.

· Supporting the tracking of service work, and small to medium projects from start to finish.

· Responsible for ordering materials and supplies for projects.

· Assisting in calculating time and materials on work orders and preparing for invoicing.

· Sharing responsibility for emergency after-hour calls as per the rotation schedule.

· Perform other tasks from time to time, as needed.

QUALIFICATIONS / REQUIREMENTS:

Required Experience:

· 5+ years of experience as a service dispatcher in the construction or trades industry

· 2 years of administrative experience

Required Knowledge, Skills and Abilities:

· Strong computer skills in Microsoft Office (Excel, Word, Outlook)

· Knowledge of Salesforce an asset

· Strong organizational skills

· Resourceful

· Strong interpersonal skills and a level of professional assertiveness with the ability to establish and maintain effective working relationships

· Strong communication skills - written and verbal

· Ability to prioritize tasks and solve problems effectively

If this opportunity appeals to you, then please send your resume to us. We thank all candidates for their interest; however, only candidates selected for an interview will be contacted.

We are an equal opportunity employer and value diversity at our company. Dogwood Ltd. offers a competitive compensation and benefits package. We cultivate teamwork and cooperation. If you would like to join our team, we would love to hear from you.

If you would like to receive more information about our company, please visit our website at www.dogwoodltd.ca.

Job Types: Full-time, Permanent

Salary: $55,000.00-$59,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Overtime pay

Application question(s):

• Are you legally allowed to work in Canada?
• Do you live in the surrounding areas/cities of Mississauga, ON?

Experience:

• dispatching: 5 years (required)
• administrative: 2 years (required)

Language:

• English fluently (required)

Work Location: In person