Administrative Assistant

Responsibilities

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Supervise other workers
• Train other workers
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Respond to employee questions and complaints
• Plan, develop and implement recruitment strategies
• Oversee the preparation of reports
• Oversee development of communication strategies
• Negotiate collective agreements on behalf of employers or workers
• Manage contracts
• Manage training and development strategies
• Establish and implement policies and procedures
• Assign, co-ordinate and review projects and programs
• Perform data entry
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 3-4 people
• 5-10 people

Experience and specialization

Computer and technology knowledge

• Google Docs
• MS Excel
• MS Office
• MS PowerPoint
• MS Word
• MS Windows
• Electronic mail
• MS Outlook
• MS Project
• Social Media

Technical terminology

• Business

Area of work experience

• Human resources

Area of specialization

• Correspondence
• Reports and records
• Contracts
• Statistics
• Charts, tables, graphs and diagrams

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail