Administrative Assistant

We are a growing real estate team located in Etobicoke servicing all of the Greater Toronto Area. Here at the Johnson Team, we maintain a customer-first attitude and ensure that they have the best possible experience. We are a close-knit, fun-loving, and hardworking team who are like family. If this seems like a place you’d like to work, keep reading and see what we are looking for.

Client relationships are crucial to the team and you will be responsible for maintaining that relationship. Strong oral and written communication skills are essential to this position.

As a real estate team, we have two customers: our clients who are buying/selling/leasing properties and the agents on our team. The successful candidate will be responsible for supporting our team members, and clients in the pursuit of their dream home.

A successful candidate must have strong organizational skills as this is a fast-paced environment with changing priorities and deadlines. This position involves a lot of follow-ups and coordinating between different parties. Accuracy and attention to detail are key to this position.

Attitude is the final pillar of this position: We are looking for someone who maintains a can-do, it is my pleasure attitude at all times. The successful candidate must be always willing to learn new things and have a willingness to pitch in, help, and take on other responsibilities as assigned/needed.

Your responsibilities will include:

• Crafting, revising, and facilitating digital signatures for all transaction-related documents, including but not limited to leases, offers, and listings.
• Developing and maintaining comprehensive listings for our agents, complete with all pertinent details, photographs, dimensions, and virtual tours.
• Overseeing our agent tracking systems, encompassing deal tracking, goal setting, and lead management.
• Managing all incoming communications, including calls, emails, and texts, from both team members and clients.
• Directing all client communications, ranging from newsletters and flyers to personalised correspondence for anniversaries, birthdays, and other significant occasions.
• Updating and managing our client databases and lists.
• Scheduling and coordinating appointments for our clients and agents, ensuring all necessary information is provided.
• Curating and dispatching client gifts, as well as referral and thank-you presents for both clients and agents.
• Ensuring timely follow-ups with agents and clients to gather all requisite information and documentation for active transactions.
• Producing, delivering, and retrieving all marketing materials for listings.
• Compiling and dispatching client reports to sellers, offering insights into feedback, marketing strategies, and more.
• Upholding an unwaveringly positive and proactive attitude in every interaction and task.
• Undertaking additional duties as required.

Should you find alignment with our values and possess the skills and attitude we seek, we encourage you to apply and potentially join our family, contributing to our shared success and the fulfillment of our clients' dreams.

Working Hours:

Monday-Friday 8:30am-5pm with a half hour break.

Job Types: Full-time, Permanent

Salary: $38,000.00-$45,000.00 per year

Schedule:

• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person