Administrative Assistant

Layzee Acres RV Sales , a division of Tonbridge Sales Ltd, is looking for a team player to be part of a fast past work environment. The position would include the tasks of being responsible for completing administrative duties including answering emails / telephone, completing administrative paperwork, customer interaction, and miscellaneous other related tasks.

This position will ensure that customers are satisfied with the issue resolution as well as the resolution process itself. This role will also attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities.

Only shortlisted applicants will be contacted for an interview - thank you for your application. Wage will be based upon experience and credentials.

Job Duties

• Complete administrative paperwork
• Answer related phone calls / email
• Customer interaction
• Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
• Proactively attend to customer complaints in a professional manner
• Respond to customer service calls in a courteous and professional manner
• Maintain a high level of customer service
• Adapt communication style in order to deliver information effectively to a range of individuals

Job Requirements

• High school diploma, GED, or equivalent
• Ability to analyze and interpret the needs of clients
• Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Ability to effectively communicate both verbally and in writing
• Ability to prioritize and manage conflicting demands
• Demonstrated time management skills
• High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment
• Ability to work individually as well as part of a team
• Ability to adapt to new technology

Work Conditions

• Interaction with customers and the public at large
• Occasional overtime
• Operation of desktop computer and peripherals
• Weekend hours to be expected

Job Types: Full-time, Permanent

Salary: From $18.00 per hour

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Every Weekend

Supplemental pay types:

• Overtime pay

Education:

• Secondary School (required)

Experience:

• Administrative Assistant: 2 years (preferred)

Work Location: In person

Expected start date: 2024-02-19