Administrative Assistant / Reception

Campbell & Fairweather Psychology Group is a private psychology practice dedicated to providing the highest quality clinical services to the Vancouver Island community. As one of the largest psychological health care providers on Vancouver Island, Campbell & Fairweather is a broad range full-service facility that aims to respond to client needs in a timely and exemplary manner. Since opening in 2006, our practice has been anchored by the belief that a collaborative approach, emphasizing positive relationships and communication within our team, as well as with other community professionals, allows for better continuity of care for clients, as well as positive and sustainable outcomes. In keeping with our ongoing desire to keep our “work family” cohesive and energized, we additionally emphasize staff wellness and development.

Current Opening:

We are seeking a talented professional to join our cohesive team of clinicians and staff in our North Nanaimo offices in a front desk secretarial and administrative role.

Qualifications:

Applicants will be required to complete a wide range of office functions with a high degree of accuracy while maintaining positive relationships with our clientele. Applicants must be able to demonstrate professionalism and integrity in the workplace as well as possess the following attributes:

• Strong customer service and organizational skills with a keen attention to detail
• Excellent written and verbal communication skills and a team player
• Confidence in a Windows PC environment and strong Microsoft Office skills including Word & Excel

Additional Assets:

• Experience in an administrative / front desk role in a client centered profession and busy office environment
• Experience with clinic management and scheduling software
• Basic bookkeeping knowledge as asset, but not required

Main Job Duties:

• Greet customers in-person and answer phone calls and emails
• Schedule appointments and take payments
• Intake new customers and match referrals with appropriate clinicians
• Administer forms and questionnaires and assist in scoring testing
• Prepare digital and paper customer files while maintaining confidentiality
• Correspond with referral agents and other professionals
• Attend to the overall efficiency of the office and assist in a variety of administrative tasks

Position Details:

• Competitive salary based on experience and benefits package
• Full Time, Monday to Friday

If you feel that you possess all the above qualifications and are ready to further your career working with an exemplary organization then we would love to hear from you. We are pursuing passionate individuals who wish to excel in their position. Please submit your cover letter and CV in confidence stating your estimated availability date to the attention of David Payne. Only qualified applicants will be contacted.

Job Types: Full-time, Permanent

Salary: $42,000.00-$50,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• Monday to Friday

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Ability to Commute:

• Nanaimo, BC V9V 1A3 (required)

Ability to Relocate:

• Nanaimo, BC V9V 1A3: Relocate before starting work (required)

Work Location: In person