Administrative Assistant

Hemlock Harling Distribution is a rapidly growing company specializing in mail processing, digital print production, E-Commerce order fulfillment and third-party distribution solutions to a diverse range of clients throughout North America. We are an equal partnership of Hemlock Printers, a recognized North American print industry leader based in Burnaby, BC, and Harling Direct, a prominent postal services and fulfillment provider with operations located in Montreal. We proudly operate from two Richmond, BC based facilities totaling 56,000 square feet. Our experienced team maintains a dedication to accuracy, reliability and continuous innovation.

POSITION OVERVIEW

Working out of our Richmond, BC office the Administrative Assistant role will work with our Accounting and Production Coordinator teams to provide administrative support to the company. Your ability to learn quickly, manage multiple priorities, and thrive in a busy environment will be critical to driving your outstanding service – both to external and internal clients.

The successful candidate will be customer-service focused, detail oriented, and comfortable with a fast-paced environment with tight deadlines. This is a permanent, full-time position offering a competitive wage, and career growth opportunities.

CORE RESPONSIBILITIES

• Provide high quality customer service to both internal and external clients
• Provide administrative support on docket creation, billing and invoicing tasks
• Interact and follow-up with sales, production and other departments
• Field incoming calls from shipping carriers and provide the requested information
• Manage the reception area, kitchen, boardroom and resource room, keeping them tidy and stocked
• Maintain relationships with customers, suppliers and production team
• Participate in project work with our Sales, Production Coordinator and Accounting teams
• Assist with scheduling and meeting arrangements
• Other general duties as requested by your manager

SKILLS & QUALIFICATIONS

• Previous customer service, reception and/or administration experience is an asset
• Excellent computer skills with working knowledge of Excel, Word and Outlook
• Experience with writing and editing letters
• Excellent verbal and written communication skills
• Highly organized and great time management skills
• Ability to prioritize multiple projects and meet strict deadlines

Job Types: Full-time, Permanent

Salary: $38,000.00-$45,000.00 per year

Benefits:

• Commuter benefits
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Profit sharing
• RRSP match
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Overtime pay

Work Location: In person