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SalaryAt Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
- Fully paid medical, dental and vision coverage from your first day
- Health care spending account
- Premium defined benefit pension plan
- 3 personal days and 2 float days annually
- Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.
- Career development opportunities
- A collaborative values-based team culture
- Wellness programs
- A hybrid working model
- Participation in Communities of Inclusion
Want to make a difference in your career? Consider this opportunity.
Here is what you will be doing:
The Data Services team builds and shares the definitive source of high quality data to support Ontario Health mandate. The Data Quality and Operations Management (DQOM) team forms the largest component of Data Services and ensures data is fit for use, well defined, visible and accessible across organization. The DQOM team is responsible for the management and sustainability of Data Assets and associated deliverables. The Analyst is responsible for providing support on data collection, disclosure and data transfer activities to Ontario Health internal and external stakeholders. Working in collaboration with the business, the Analyst will be primary point of contact with external data providers, ensuring the receipt of data in a secure manner as per agreed to schedule. The Analyst will work with internal and external clients to help troubleshoot issues and challenges with the data as well as support process documentation and redesign to ensure the team is efficient and effective. This position is process-based but requires good understanding of the data management concepts.
Here is what you will need to be successful:
Overall
- Supports the end-to-end data operations of Ontario Health data collection and disclosure for external and internal partners.
- Responsible for the documentation management including Operational Manual, Data Specifications, Tracking logs.
- Develops, improves and uses existing processes to ensure timely delivery of all data collections, distribution and transfers.
- Manage selective applications, provide trainings, and troubleshooting.
Data Analysis
- Analyze data to identify trends and patterns that can be used to make business decisions
- Conducts specific ad hoc requests for analysis (e.g., annual updates to analysis/indicators) and completes exploration of data for indicator development.
- Prepares analysis summaries and assists with the preparation of documents and presentation materials
- Execute appropriate data analysis to support strategic business needs and decision making
- In coordination with the Manager, develops the tools, templates and processes required to execute the research and analysis activities
- Ensures accuracy and completeness of reported data, figures, and tables
Support - Data Operation
- Maintains and develops website content and documentation
- Ensures processes, analyses and reporting products adhere to Ontario Health’s data protection and privacy procedures
- Develops education and training tools about appropriate access and use of PHI
- Support operationalization of new processes, recommend system, and process adjustments
- Manages various client requests/inquiries channels for collections, transfers, distribution
- Supporting knowledge transfer of products, processes and methods to other Ontario Health program areas and external partners where required
Relationship Management
- Develops relationships with colleagues within team and across the organization to understand business/operations activities, share information and provide assistance in understanding business needs.
- Manages relationships with stakeholders to ensure assigned project deliverables are clarified, understood and effectively managed
- Builds relationships with industry colleagues to remain current on industry best practices and trends
- Championing Ontario Health’s organizational values of inclusion, diversity and anti-racism and promoting these within the team
Project Management
- Provides project support, assisting with data and analysis quality assurance process, and fact checking activities
- Assisting in the development of project plans, sequencing activities and inter-dependencies; proactively identifying, managing and escalating issues and risks as needed
- Assisting the Manager in developing project plans
Education and Experience
- Undergraduate Degree in Public Administration, Health Administration, Business Management or equivalent education/experience
- Data management related education or experience is an asset
- Experience collecting and documenting requirements for a wide range of initiatives and the ability to apply this experience to a wide range of situations
Data Experience
- Knowledge of the relevant data quality processes, frameworks and methodologies
- Knowledge of data governance principles, data management, data models, processes and application
- Knowledge of data manipulation and data management to deliver on objectives or execute activities
- Knowledge and Experience with national and provincial healthcare administrative and clinical datasets, including CIHI Discharge Abstract Database and National Ambulatory Care Reporting System
Technical Skills
- Strong MS Excel a must have. Including ability to manipulate data with spreadsheet
- Experience with MS Office (i.e. Word Document, Power Point etc.)
- Experience working with relational databases, including writing SQL queries is considered an asset but not required
Knowledge and Skills and Attitude
- Strong stakeholder engagement, project management, and organizational skills Familiarity with information issues in the healthcare environment
- Excellent interpersonal and communication skills to effectively engage and solicit support from a wide range of external and internal stakeholders in the delivery of the program activities
- Requires an ability to influence decisions through well-articulated recommendations to key decision makers
- Demonstrated superior written communication skills including the ability to prepare executive correspondence.
- An understanding of Ontario's health care environment, experience with cancer is an asset
- Team-oriented and dedicated to promoting team development, a positive work culture and organizational health
- Comfortable working in a dynamic, fast-paced, politically sensitive environment with a high degree of ambiguity
- Must be a team player who is always ready to step in and assist a colleague
- Must be proactive and a self-learner
- Must have abilities to work in dynamic environment and manage big volume of information received in different format: verbally, emails, documentation. Must be able to identify relevant information and act on it.
- Must be able to facilitate meetings, deliver presentations, trainings, and troubleshooting sessions with internal and external users on-line or in-person
- Must be able to work on multiple tasks and initiatives and to manage priorities
Employment Type: Permanent, Full-time
Paygrade and Zone: Band 4
Location: Toronto, Ontario (currently hybrid)
All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Internal Application Deadline Date: February 26, 2024
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.
We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.
Note: As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19. If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code. Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health. If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process.
