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SalaryWe are looking for a Service Manager for a small/medium sized import car dealership in the Kitchener-Waterloo area. Previous management experience is not required, but significant dealership service experience is a must. Please apply for more information.
Responsibilities:
- Manage and oversee the daily operations of the Automotive Service department
- Ensure efficient workflow and timely completion of repairs and maintenance
- Provide exceptional customer service and address customer inquiries and concerns
- Supervise and train service staff
- Maintain accurate records of service transactions, including invoices, work orders, and warranty.
- Collaborate with sales and parts departments to achieve collective goals
- Implement and enforce safety protocols and procedures
Requirements:
- Strong leadership skills with the ability to motivate and manage a team
- Previous experience in a dealership or Automotive Service management role
- Extensive mechanical knowledge and understanding of automotive repair processes
- Excellent customer service skills with the ability to handle customer complaints or issues effectively
- Proficient in cash handling and financial transactions
- Excellent organizational skills with attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Types: Full-time, Permanent
Salary: $75,000.00-$115,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Experience:
- service advisor: 1 year (preferred)
- Service Manager: 1 year (preferred)
Work Location: In person
