Banquet Server/ Patio Server

Full Job Description

Job Summary

Risposta is looking for Servers that will be responsible for providing high-levels of customer service to all restaurant patrons by providing prompt service, taking accurate orders and maintaining a strong working knowledge of all menu items and daily specials.

Servers will perform customer service duties in a friendly and professional manner at all times, and ensure that the customers have an enjoyable dining experience.

Duties and Responsibilities

• Provide customer service to customers, including taking accurate orders.
• Taking, delivering and ensuring food is accurate based on customer’s wishes, with any accompaniments that belong.
• Maintain section cleanliness, cleaning the table during and after the meal or drink service.
• Maintain familiarity with the composition of all menu items.
• Ensure that customers are correctly charged, present the bill, and take payment from the customer, in accordance with the procedures of the establishment.
• Ensure proper setting of tables, removing used dishes and place settings. Assist with cleaning duties.
• Complete side duties based on the restaurant’s needs.
• Perform other duties as needed.

Skills/Requirements

• Experience providing excellent customer service in a fast-paced and high volume environment.
• Must have SMART Serve.
• Excellent interpersonal and customer service skills.
• Well-organized with ability to take orders accurately.
• Ability to operate point of sale systems.
• Strong work ethic and positive team attitude.
• Able to work well under pressure.
• Able to work with a calm professional manner at all times.
• Must successfully complete the restaurant’s training course.

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• Prolonged periods of walking and standing.
• Able to carry and lift up to 25 pounds at one time.

Note: salary will be dependent on experience and Gratuities are included in Higher Wage

Job Types: Full-time, Part-time

Salary: $19.00-$22.00 per hour

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift

Licence/Certification:

• Smart Serve (preferred)

Work Location: In person