AddressJoin a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Why this role is important?
Are you a leader who is passionate about inspiring a team to do their best through meaningful coaching and influencing? Do you love to help people discover their beauty? A career as a Beauty Manager at your local Shoppers Drug Mart store is more than retail and customer service - it’s making connections, being creative and growing professionally and personally at the same time. It’s about helping people explore and uncover what makes them feel amazing, their way. This is your opportunity to be a Beauty Boss!
Discover the beauty of working here.
Job Description
In the exciting and rewarding role of Beauty Manager at Shoppers Drug Mart, you will strive for excellence and successfully motivate and engage your team to work towards their targets. In this role, you always put the customer first, and employ strategic thinking on what is necessary to maintain a strong team culture while achieving sales targets.
The ideal Beauty Manager will:
- Drive a Passion for Results – Drive beauty sales, champion the Customer experience, plan and drive execution and drive overall improvement
- Provide Thought Leadership – Analyze and solve problems, support strategies, apply business acumen
- Engage our People – Build collaborative relationships and talent; lead, engage and inspire staff; communicate effectively and influence others
- Demonstrate Personal Leadership – Build trust, adapt and learn, lead by example on all initiatives (e.g. Client Consultations, Makeup Artistry, etc.)
- Demonstrate Planning, Judgment and Decision Making - Independent thinking and decision making when dealing with issues related to customer’s needs and wants, ability to ask the right questions leading to product choice for the appropriate solutions
- Work in conjunction with the Associate-Owner and Front Store Manager to prepare and implement the Store plan and standards
- Possess the ability to analyze situations based on business observations and identify people that need special attention
- Assist in determining that financial objectives are established and achieved, using corporate Sales Tracking Tools to set sales goals and adapt sales program to meet targets
- Seize opportunities to gain exposure within the community and to build a robust clientele (outbound events, clienteling system, etc.)
- Articulate and demonstrate company culture principles, and create an atmosphere that is encouraging and cohesive through team building and communication
- 2-5+ years’ retails/ sales experience with a proven track record of achieving sales goals
- Excellent communication, leadership and time management skills
- Experience and confidence managing and supervising people
- Cosmetic experience – Proven ability to demonstrate make-up application, fragrance, skin care consultations
- Excellent verbal and written communication skills
- Commitment to providing excellence in Customer Service
- Ability to work flexible shifts to support needs of this business, including evenings, weekend, and all National Event Days
- Ability to lift up to 50 pounds
- Ability to climb ladder
- Ability to bend and stretch to stock shelves
- Ability to work in a fragrance filled environment
Each Shoppers Drug Mart store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through SDMU.
Associate-Owners recognize Canada's diversity as an opportunity to better serve their communities and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Join our team. Apply today.
Why work in a Shoppers Drug Mart store?
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
