Business Analyst, Performance Analytics (Contract)

As Canada’s largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future. 
Reporting to the Manager of Reporting, the Business Analyst (BA) is responsible for evolving a suite of Performance Insights & Management Products. The individual will support the development of business case documents, requirements gathering, presentation material, customer engagement, financial and headcount planning, on building a Performance Management platform that will equip our teams to evolve into a data-driven organization by ensuring everyone is acutely aware of our performance to make rapid high-quality decisions to accelerate learning, improve efficiency, and deliver results.
The successful candidate will demonstrate technical leadership, strive for a consistent and timely deployment of all measurements and analysis, host a predictable review of the results, and act on feedback to improve the measurements, processes, or analysis. This individual will help identify weak processes and work with the affected departments to mitigate inefficient activities. The results of this work should be visible in subsequent measurement periods and lead to improved efficiencies.
The BA will work on initiatives that require deep engagement from multiple groups; the role requires clear communication and an understanding of the needs and motivations of various collaborators. They must understand and actively manage to the culture of the Digital Systems teams; seeking out and capitalizing on team diversity, encouraging team members to play to their strengths, and establishing team standards that make for a focused and effective continual improvement environment.
Responsibilities
-Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures
-Understand and define the product vision and evaluate various approaches to implement effective solutions
-Supervise and lead the writing of concise stories that are easily understood and build a well-groomed backlog
-Collaborate with customers to elicit, document and prioritize business requirements for data projects
-Conduct interviews, workshops and surveys to understand and analyze user needs
-Assist in the preparation of business cases for data initiatives, outlining the potential benefits, costs, and risks
-Design, build, and maintain interactive dashboards that deliver actionable insights to support decision-making
-Maintain up to-date documentation for reference and auditing purposes
-Assist in training and technical support of departmental employees
-Collaborate with data owners and developers to establish and maintain data quality standards
-Implement data validation and cleansing processes to ensure data is accurate and consistent
-Monitor data quality metrics and take corrective actions as the need arises
-Design, build and maintain new interactive dashboards and assist with requirements gathering and enhancement requests on existing dashboards with other BI developers as needed
-Analyze continuously on any system and process bottlenecks and inefficiencies, seeking improvements and solutions
-Participate in the creative process of idea generation for project management, planning, implementation, and critical metric tracking
-Protect the team from outside noise and pressure
-Set and manage expectations and requests from customers for the delivery of new features
-Proactively identify and communicate barriers to delivery and negotiate timeline, scope, resources, and budget as needed
Qualifications
-Bachelor’s degree in Business Technology/MIS, Computer Science, Engineering, Science, Business or equivalent
-2-3 years as a Business Analyst and or equivalent proficiency in strategic planning competencies
-Minimum of 5 years of experience in analytics/technology, product marketing, analytics, IT project management
-Excellent digital literacy, specifically with Excel, PowerBI, Power Automate, Power Apps, and Azure DevOps
-Experience in visual analytics/reporting tools i.e. Excel, PowerBI etc.
-Strong management and team leadership skills
-Proficient with Agile and Scrum methodologies
-Understanding of management accounting principles, financial ratios, and budget management techniques
-Persuasive change agent with a passion for continual improvement
-Excellent verbal communication and interpersonal skills, with the ability to work successfully with teams across a variety of disciplines and levels of the organization
-Outstanding prioritization and ability to work effectively and autonomously under pressure in a timely manner
-Experience developing and tracking key performance indicators, objectives, and key results
-Strong analytical and data management skills, and an ability to communicate through multiple modes
-Able to maintain a positive attitude when dealing with challenges, conflicting opinions, and delayed timelines
-Experience with change management, workflow planning for self, others, and groups
-Strong teamwork and ability to build and foster relationships effectively
-High tolerance for ambiguity and constantly evolving environments
About Teck
At Teck, we value diversity. Our teams work collaboratively and respect each person’s unique perspective and contribution. Qualified applicants interested in joining a dynamic team are encouraged to submit a resume and cover letter electronically. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.
Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets. Teck has been named one of Canada’s Top 100 Employers for seven consecutive years. Teck has also been named to the Forbes list of the World’s Best Employers for the past two years and is one of Canada's Top Employers for Young People. Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK.
Learn more about Teck at teck or follow TeckResources