Coordinator, Attendance Management (Full-Time)

The Coordinator, Attendance Management is to provide a consultancy, advice and support role to ensure managers understand their responsibility for the implementation of Attendance Management and undertake all possible actions to minimize sick time costs; to assist in the development and delivery of HR policy and practice to all departments within the organization; to establish close links and good working relationships with managers and the unions.

RESPONSIBILITIES:

Oversees an effective Environmental, Health and Safety Management System:

• To implement, develop and promote the Attendance Management Program
• To continuously develop recording and monitoring systems, reporting management information to the departmental management teams as required
• Assist managers and other HR officers in all areas of Attendance Management, in particular on complex cases.
• To ensure training of all managers on the Attendance Management process, including developing and providing briefings and presentations
• To liaise with Employee Health and Occupational Health & Safety as required.
• To liaise with other organizations and share good Attendance Management practice as appropriate.
• To work with the unions and promote good industrial relations which support the direction of the organization and human resources strategies.
• Collects, analyses and prepares sick time statistics and other relevant statistical data necessary for planning and decision making purposes and for report generation.
• Advises and assists the leadership forum on particular attendance problems and short term sick absences, ensuring that all departments are consistent in complying with legislative requirements and policies and procedures.
• Assists in management of sick leave cases of greater than ten days.
• Collaborating with the Managers and the Employee Health Nurse on early return to work for employees off less than ten days
• Assists Occupational Health and Safety in executing and monitoring the effective implementation of policies, procedures, programs and guidelines associated with occupational health, safety and environmental management.
• To undertake specific HR projects as required.

Contributes to improve outcomes of safety, increased quality and delivery of care to reduce injuries, near misses, complications, infection and mortality rates by:

• Maintaining and promoting a safe and clean working environment for all employees, students, visitors, patients/clients, family members and physicians and fulfilling the duties of workers under the Occupational Health and Safety Act
• taking all reasonable precautions to protect the health and safety of worker; instructing, informing and supervising workers to protect their health and safety
• being competent, qualified–through knowledge, training and experience–to organize the work and its performance; be familiar with the Act and the regulations that apply to the work being performed in the workplace;
• know about any actual or potential danger to health and safety in the workplace and advising the employee about any hazard in the work and train that worker in the handling, storage, use, disposal and transport of any equipment, substances, tools, material,
• Reporting, investigating and documenting any observed risks or hazards to employees and/or patients and taking immediate corrective action whenever safe and feasible
• Acting in accordance with hospital patient safety policies and programs
• Correcting any observed risks where actions or behaviors towards clients/other staff are unsafe or unprofessional
• Conducting regular safety talks, performing monthly workplace inspections and observations, ensuring staff are properly orientation/trained, completing timely accident investigations, and commending staff on health and safety performance.

Enhances quality of care and contributes to the development of a client centered, team-based, learning environment by:

• Consistently contributes as a member of the Human Resources Department and practicing the values of Windsor Regional Hospital.
• Participating as a member of project teams or committees as appropriate.
• Participating in activities of organizational renewal and development.
• Sharing expertise and knowledge with other team members and other teams throughout the organization.
• Demonstrating respectful, courteous, caring attitudes in all interactions.
• Maintaining and fostering confidentiality in all aspects of written and verbal communication

Qualifications:

• Post secondary, three years Community College, general Bachelor Degree or equivalent.
• Demonstrated knowledge of provincial legislation and its application including Occupational Health and Safety Act, Workplace Safety Insurance Act, Public Hospitals Act, Environment Protection Act, Human Rights Code, OHA Communicable Diseases Protocols.
• Three (3) to five (5) years of experience managing in a human resources or employee/occupational health department in a management capacity, preferably in a health care setting.
• A sound analytical thinker with demonstrated understanding of community and hospital systems.
• Excellent presentation and facilitator skills.
• High level of proficiency with computers and Microsoft office software applications.

Records of Training:

The Coordinator’s training records and/or certificates will be maintained in their personnel file and the coordinator will undertake to provide to Human Resources the most current/updated version as the same becomes available.

Skills/Abilities:

• Superior mediation and conflict management skills to resolve complex employee health and behavioral issues.
• Demonstrated leadership ability to manage, motivate and mentor a team of multidisciplinary professionals in a collaborative environment.

• Superior presentation, communication and interpersonal skills
• Strong judgment, analytical and conceptual skills
• Skill in the use of personal computers and related software applications.
• Knowledge of current and developing trends in area of professional expertise
• Ability to develop and maintain record keeping systems and procedures

• Self directed with demonstrated multi tasking and prioritizing abilities.
• Commitment to continuous improvement and measuring outcomes.

• Demonstrated ability to conduct all duties and responsibilities in a manner that is consistent with the corporation’s commitment to promote positive customer relations when dealing with patients, families, visitors, volunteers, staff and external agents.
• Demonstrated appreciation of issues involving client/staff/employee/employer privacy and confidentiality in a multifaceted health care facility.
• Excellent organizational, information/data management skills, well developed judgment and decision making skills.
• Experience in policy development and application of strategic planning principles as well as ability to develop and implement standard operating procedures.

Windsor Regional Hospital is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by WRH throughout the recruitment, selection and/or assessment process to applicants with disabilities.